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Hendrick Acura
Charlotte, NC
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 605 reviews
May 31, 2019
Awesome experience as good as Acura cars I will highly recommend this dealership for their professionalism and courteous service. Jim H was my advisor and very rarely you will find a person i I will highly recommend this dealership for their professionalism and courteous service. Jim H was my advisor and very rarely you will find a person in that role with integrity and someone who can keep your best interest above, he never pushed for making a purchase but rather helped in making right decisions. Appreciate it!! More
by GauravAg
Employees Worked With
Jim H
May 28, 2019
Professional Our experience here was great. Very professional and made sure we had the best service. Kept us well updated throughout the day while doing paperwork, Our experience here was great. Very professional and made sure we had the best service. Kept us well updated throughout the day while doing paperwork, and very accommodating in general with questions and requests. More
by jnguye40
Employees Worked With
Cam Sabido
May 24, 2019
BEST CUSTOMER SERVICE Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last s Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last several years and he always takes such good care of us. We are on our 2nd MDX now and will continue to be customers for a long time to come. More
by heathercarp
Employees Worked With
Keith Fitzpatrick
May 17, 2019
Fantastic Service My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and cle My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and clean and there were many snack and drink choices. Way to go Hendrick Acura Service Team! More
by CharlotteAcuraOwner
Employees Worked With
David Porter
May 14, 2019
Hands down, the best car buying experience I've ever had. I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dea I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dealerships work together). Mark Bridges brought it to my office for a test drive. I loved the truck. Trever beat my financing I already had in place. Mark picked me up at work and took me to Hendrick Acura and I signed the paperwork and was out in less than an hour. I highly recommend them. More
by JohnDimier
Employees Worked With
Mark Bridges, Trever, David Porter
May 14, 2019
Excellent Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me al Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me all the car features More
by Malia_2009
Employees Worked With
Eddie Roseman, David Porter
May 14, 2019
Excellent customer experience This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satis This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satisfaction. Cam Sabido, my salesman, was extremely knowledgeable and guided me through the features of my new car and was able to answer any questions I had. I did not hesitate to return to this dealership since I’ve had such great customer service. More
by Sue62
Employees Worked With
Cameron Sabido, Alex Hatter, Danny Williams
May 10, 2019
excellent service I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes an I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes and about $970. But 15 minutes later, Alex informed that there was a recall on the eps. Therefore, there wasn’t any charge on the service. My car was return to me repaired in less than 90 minutes, and 2 items was replaced. The eps and the passenger airbag. Excellent service and very quick. More
by Conson
Employees Worked With
Alex
May 06, 2019
Acura RLX Service Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all y Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all your help. More
by RLXTim116
Employees Worked With
Christy Owca
May 03, 2019
Top tier sales and maintence professionals. Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is alwa Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is always great, with a top quality team that delivers. More
by Driver
Employees Worked With
Dean Letorney, Mike Squier
