
Hendrick Acura
Charlotte, NC
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Excellent service in a timely manner. Staff was very friendly and helpful to complete the required service of my vehicle. Look forward to working with them in t service in a timely manner. Staff was very friendly and helpful to complete the required service of my vehicle. Look forward to working with them in the future. More
Excellent experience! Top rate experience with courteous, professional team. Paul Brown was very helpful and knowledgeable with product selection. Trenton Meyers assisted i Top rate experience with courteous, professional team. Paul Brown was very helpful and knowledgeable with product selection. Trenton Meyers assisted in making the finance and final steps easy. Love Hendrick Acura! More
service visit recall notice was taken care of quickly and they also washed and vacuumed the car. This was my first visit and I found it hard to locate the dealershi recall notice was taken care of quickly and they also washed and vacuumed the car. This was my first visit and I found it hard to locate the dealership by address alone. I passed it by the first time and almost missed the driveway when I finally noticed the dealership. More
Great car buying experience! We stopped into Hendricks Acura on Saturday to just look at potentially upgrading my small Lexus IS 250 to a something with more room. We had looked a We stopped into Hendricks Acura on Saturday to just look at potentially upgrading my small Lexus IS 250 to a something with more room. We had looked at the RDX online and wanted to check it out in person and potentially test drive. Kevin was great from the minute we stepped on the lot. He showed us all the options available, explained the difference in options/ packages and upgrades in the newer models. My husband and I had a budget that we were determined to stick to and all members of staff worked with us to achieve that goal. We ultimately went to just look but ended up driving off in 2016 Acura RDX! More
First time service First experience with Hendrick Acura; went in for warranty and routine service work. Work performed quickly (and inexpensively) and service folks wer First experience with Hendrick Acura; went in for warranty and routine service work. Work performed quickly (and inexpensively) and service folks were pleasant and professional. In and out as promised, all good. More
Wouldn't Go Anywhere Else I love my Acura TLX and I wouldn't take it elsewhere for maintenance. The personnel are very professional. I especially appreciate the respect given I love my Acura TLX and I wouldn't take it elsewhere for maintenance. The personnel are very professional. I especially appreciate the respect given to female car owners. The technicians explain repairs clearly. More
Great service! Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questi Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questions. More
Best dealer experience ever! Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees ar Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees are always so very helpful. I usually contact Christy she always seems to be so helpful. More
1st time Acura owner I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand the packages available and get the best deal. More
Very satisfied We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating ou We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating our every need. Our tech guy Emmett did an awesome job explaining the features the cars had to offer. Would definitely recommend this dealership! More