Hendrick Acura

Oil consumption check and oil change As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was d As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was done quickly and I was apprised of all the follow up and given good advice on needed body work More

Best Experience Ever... and I wasn't even buying a car! I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she wa I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she was his own. He took his time and explained everything throughout the process. I appreciate you and what you did for us in making sure our daughter has a reliable vehicle. I have been telling all of my friends about this experience. We will definitely be back when the need for a new car arises. More

New Car Lease - JB Tillery This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He is an exceptional salesman with product knowledge and treated our family as one of his own. More

Excellent I had an awesome experience, Jim treated me like family. He was so nice, and showed me all the tricks my car had on it. Spent quality time, didn’t mak I had an awesome experience, Jim treated me like family. He was so nice, and showed me all the tricks my car had on it. Spent quality time, didn’t make me feel rushed. He genuinely cared for my questions, and was not leaving me until all my needs & questions were met. Highly recommend Hendrick Acura of Charlotte!! More

Excellent Service and Product Knowledge Mark Mahshie and the team provided excellent service. We looked at a variety of cars as we fine-tuned our decision and Mark patiently worked with us Mark Mahshie and the team provided excellent service. We looked at a variety of cars as we fine-tuned our decision and Mark patiently worked with us to find the right car. The finance team was able to get our paperwork processed quickly and send us on our way in our "new" car. We've worked with Hendrick Acura before and each experience has been positive. More

New car Purchase Recently purchased our second MDX through Hendrick Accura. Our salesman was Cam Sabido. He was very helpful, yet low key to the point where we were ve Recently purchased our second MDX through Hendrick Accura. Our salesman was Cam Sabido. He was very helpful, yet low key to the point where we were very comfortable with him. One of the best car salespersons I have dealt with. More

Great car service I took my ILX in for service and a state inspection. I was greeted warmly and the technician checked to make sure that I did not need anything else. I took my ILX in for service and a state inspection. I was greeted warmly and the technician checked to make sure that I did not need anything else. I was escorted to the waiting area. I was told that it would be about 90 minutes and my car was ready in 60 minutes. More

Helpful and friendly Hendrick Acura was great to help me find the right car for my needs and budget. They were friendly and knowledgeable about the RDX. Giving me a run th Hendrick Acura was great to help me find the right car for my needs and budget. They were friendly and knowledgeable about the RDX. Giving me a run through of all the tech features was absolutely helpful as this was the first car I had bought in 11 years. Lots has changed in that time and Cameron made me feel comfortable with it as I drove it off the lot. More

Great Dealership Top to Bottom This dealership has been the best ...I have bought multiple cars and will continue to buy at this dealership ..Simple straight forward transactions wi This dealership has been the best ...I have bought multiple cars and will continue to buy at this dealership ..Simple straight forward transactions without feeling like you are being taken advantage of ..The staff is friendly and knowledgeable in a relaxed atmosphere ...After a few bad experiences at other dealers this place is a dream ...Russ Gard is great ..Matthew Smith and Padej Yakamna were great to work with ...I will be back More

Excellent customer service. My routine service was just a few minutes less 1-1/2 hrs. When I pulled into the Service area, Brian Baum, Service Lane Mgr, greeted me and took all My routine service was just a few minutes less 1-1/2 hrs. When I pulled into the Service area, Brian Baum, Service Lane Mgr, greeted me and took all my information for my service, plus the two items I was concerned about After the service was complete, Brian brought my car up to the waiting area and then proceeded to address the concerns we had previously discussed. He took time to personally show me exactly what I needed to do regarding GPS and other items I could access. I would definitely make my next service appointment with him. More