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Hendrick Acura

Charlotte, NC

4.9
601 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 601 reviews

February 13, 2019

Great service experience! Greeted upon arrival, service adviser was very friendly and efficient. He noticed a recall on my 2017 Acura MDX and was able to complete the recall on More

by Rickey 0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley White, David Porter
Feb 20, 2019 -

Hendrick Acura responded

Rickey 0729, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2019

A1 Service on my Acura RDX Friendly professional service personnel met me and discussed my needs. All work completed in a timely manner. Great job. Nice job cleaning exterior o More

by Grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 12, 2019 -

Hendrick Acura responded

Grandpa, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

February 02, 2019

Awesome Everything we perfectly well. I got know know what’s needed and what they can help provide me with. Car was done in a good timely matter. More

by Acura927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owca
Feb 07, 2019 -

Hendrick Acura responded

Acura927, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Acura!

February 01, 2019

Hendrick's Acura Service is the Bomb.com! Really appreciated Christy's consultation on my 2007 Acura RL maintenance needs. For example, she pointed out that my model was fully equipped with More

by elligancat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owca, Service Consultant
Feb 07, 2019 -

Hendrick Acura responded

Elligancat, we're glad you had such a wonderful experience with us!

January 30, 2019

MDX Service Christy was friendly and responsive. New wheel bearing fixed my noise in the rear of the vehicle. Car was very clean. Dealer used Uber to ferry me h More

by Bad Bearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owoa
Feb 05, 2019 -

Hendrick Acura responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2019

Mark Mahshie Salesman My son and I recently bought a vehicle from your dealership, and were assisted by Mark. There were a few hurdles that he helped us jump in order to ge More

by Jesv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mahshie
Feb 05, 2019 -

Hendrick Acura responded

Hello Jesv, thank you; we appreciate your feedback!

January 28, 2019

Feedback Appreciate Keith looking over the packages I purchased to help with nail in tire! Construction was a little inconvenient for customers but I MUCHO ap More

by dcfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick
Jan 29, 2019 -

Hendrick Acura responded

Dcfinn, we're happy to hear you had such a positive experience with our team!

January 28, 2019

Great customer service Just stopped in the other day to see what options are available while starting a new car search. We were greeted by Mark and our experience was great More

by colona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bridges
Jan 30, 2019 -

Hendrick Acura responded

Colona, thank you for your kind words and this wonderful review!

January 22, 2019

They did it again The services was great! I also had an emergency with my husband in the hospital and Kevin was understandable with this being unable to get the lo More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
Jan 28, 2019 -

Hendrick Acura responded

Gloria, we are so pleased you enjoyed your visit to Hendrick Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 21, 2019

Great place to take your car! This is a great dealership! The service is top notch from the time a purchaser comes in to look at cars through any repairs and service. I really trus More

by Snowstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jan 22, 2019 -

Hendrick Acura responded

Snowstorm, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! Thank you, and have a fantastic day!

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