Hendrick BMW

Excellent experience from the minute. I walk into the front door. I highly recommend Hendrick I walk into the front door. I highly recommend Hendrick More

Jeff Shinn was able to find the exact car I was looking for, super quick and great deal. Very satisfied with the whole experience!!! for, super quick and great deal. Very satisfied with the whole experience!!! More

Mariana is awesome! Great customer service! She always takes care of me in a timely manner. Great customer service! She always takes care of me in a timely manner. More

Edward got us squared away on a beautiful F15 X5. Very personal and professional, highly recommend doing business here. Very personal and professional, highly recommend doing business here. More

Ben Trask, at Hendrick BMW Each visit to Hendrick BMW is elevated by the outstanding service I receive from Ben Trask. From the moment I arrive, Ben ensures every detail is handled with professionali BMW is elevated by the outstanding service I receive from Ben Trask. From the moment I arrive, Ben ensures every detail is handled with professionalism, warmth, and genuine care. He consistently goes above and beyond to make the process effortless from drop-off to pick-up and I always leave knowing my vehicle has received the highest level of attention and expertise. Ben Trask is the reason I continue to purchase BMWs. He’s the face I see after the sale is done and the one who keeps me loyal to the brand because I know I’ll always be treated with honesty, respect, and excellence. His integrity and commitment to customer satisfaction set the gold standard for what luxury service should be. Every visit feels like a first-class experience, and I truly can’t imagine trusting anyone else. More

Edward did a wonderful job with the buying process of an x5. He was very professional, informative, and kind. I will definitely recommend him to family and friends. x5. He was very professional, informative, and kind. I will definitely recommend him to family and friends. More

Conor Coughlin went out of his way to ensure we were completely satisfied with our purchase including offering to personally deliver the vehicle to our home. completely satisfied with our purchase including offering to personally deliver the vehicle to our home. More

10/10 recommend Hendrick BMW at Independence for your next car purchase. Let’s talk about sales. I spent three days being bounced between different Hendrick dealerships, with no one able to actually g next car purchase. Let’s talk about sales. I spent three days being bounced between different Hendrick dealerships, with no one able to actually get me in front of the car I’d originally asked about. After much confusion, I finally called Hendrick BMW on Independence and was connected with Conor. Y’all, if Hendrick doesn’t give Conor an excellent bonus after all these fab reviews, that’d be a real disappointment. I told him what I was looking for, he helped me understand what happened with the car I’d been chasing, and then told me about a nicely optioned X5 — which I ended up driving across town to see. I’ve been car shopping for months, trying to get a fair deal on my trade after a frustrating experience with another dealership down the road. After talking to too many slimy sales guys, it was such a relief to find someone who was professional, kind, honest, and genuinely helpful. Conor was respectful throughout the negotiation process, met me in the middle, and made sure everything after signing was smooth and stress-free. He’s been attentive, responsive, and always followed through on what he said he would. I really can’t recommend him enough. Now, onto Hendrick BMW on Independence. I’ve only interacted with them for about a week, but I’m already blown away by their level of service and attention to detail. For context — I had an awful experience with another brand on Independence that made servicing my car feel as dreadful as going to the DMV. Between constant recalls, battery issues, and being denied a proper loaner (and when I did get one, it was smoked up and the absolute cheapest car they could find), it was miserable. Eventually, they stopped offering loaners altogether and made me pay for rentals. So every service visit meant losing hours of my workday just sitting and waiting. Back to Hendrick… y’all, all I had done was some detailing on my new CPO purchase, and they still accommodated my schedule, gave me a freakin’ AMG loaner, and returned my car in immaculate condition — despite it being pre-owned. I’ve owned cars serviced at high-end luxury dealerships, and Hendrick BMW blew those guys out of the water. At this rate, they'll quickly earn a loyal customer, especially if future service appointments go as smoothly as this past week. TL;DR: Get your car at Hendrick BMW and ask for Conor. You’ll leave happy and excited about your new car. 🚗 More

Jeff Shinn has sold me my 7th, 8th and now my 9th BMW. He's super to work with and cares about you. Thanks Jeff He's super to work with and cares about you. Thanks Jeff More

Ben Trask took wonderful care of us during our visit! We were going out of town, without an appointment he got us right in with no hassle, great service! We were going out of town, without an appointment he got us right in with no hassle, great service! More