Hendrick BMW

This review is for my sales rep, Jeff Shinn, my onsite financier, Andres Gil, and the assistant manager, Thomas (Sorry, I didn't get his last name. It's also a review of the beast of a car I bought. First of all, I bought a BMW M4, 2018. The car only had 10,500 miles on it and it feels like it's brand new. I honestly didn't know much about this car, and I definitely had no idea what I was buying. I thought I was getting a sporty car. But this car is a machine. It handles well, I'll probably never drive its top speed (190Mph), the amount of torque is ridiculous, and so far I've smoked anyone who has tried to egg me on lol. Furthermore the car is luxury, class, the whole 9. I might be in a BMW for life... Jeff is a pro. He read me correctly and I think he figured out the M4 was my car within a minute or two even though I didn't know what I wanted. He was attentive, laid back, not pushy yet a great salesman. I met him on Saturday, returned yesterday because I made my decision. Andres was efficient and got me out in reasonable time. No delays, nothing funny. He just handled the financing. Thomas was great as well. We finally test drove. I'm glad I did because there are a few things one needs to know, driving this vehicle. Nothing difficult, just getting used to things being a little bit different. The menus etc., you know. In essence I was at ease the whole time. I never felt pushed or manipulated. To be honest this car is a complete rush to drive and I think they undersold it. I. Am. Impressed. And so is my girlfriend;) Thank you Hendrick BMW.

Everyone was wonderful, easy to Get appointment - Saad Mubarak was great to work with and my car was completed quickly. I would definitely recommend Hendrick BMW.

My service advisor is Saad Mubarak. He has been my service advisor for over 12 years. One word to describe him is EXCEPTIONAL!!! I actually look forward to taking my vehicles for service. Saad is personable, caring, thoughtful and an incredible human being. I bought another BMW because I can’t imagine anyone else treating me with the respect that Saad does. At this point, he’s like my family!! Thank you Saad....sincerely!! BMW is blessed to have you on their team!

Knowledgeable, courteous, professional. Everything you would expect , and everything I received. Timely wait, a welcoming customer lounge, I am very pleased to be part of the Hendrick BMW family.

The dealership was very easy to work with and has a very large selection of used BMWs. Our salesman was David Livingston and he was fantastic. He was extremely knowledgeable about the cars, friendly, patient, and available when we needed him. We would highly recommend to request David to sell you your next car.

Mariana was my service advisor on my last visit. She went above and beyond. The Independence Location is much better then the South Blvd Location. Hands Down. Excellent service! Thank you, Peter Meier

Excellent service and experience! Recommend this dealership highly. My favorite service advisor is John Paul Kemp. He’s the best around in my opinion! Thanks John Paul!

Hendrick BMW has an exceptional customer service and sales team! Chris Deyton (Service MGR), Cam Warren (Sales MGR), and Ryan Armstrong (Client Advisor) are the best!

My service advisor Ryan did a great job helping me with my BMW! Needed a lightbulb for headlights. And offered my advice on taking car of my car.

Our service advisor, Saad, goes the extra mile. Matt Pennell is excellent in every way overseeing our service needs!!! Joel, Tech. #27 has primarily serviced our car and he too is highly skilled and thorough! We do appreciate the excellent service!!