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Hendrick BMW

Charlotte, NC

4.9
881 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 881 reviews

October 03, 2026

The new car buying experience at Hendrick is always stress free and informative. This is my third car purchase at Hendrick BMW and would highly recommend to anyone looking to buy or lease a car. More

by tobar55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob woods
October 02, 2026

From my initial inquiry before the American model of the NMW iX3 was introduced through the recent delivery, Andrew Childress made the process truly enjoyable. Communication including response to questions More

by lrr3511
Recommend Dealer
Yes
Employees Worked With
Andrew Childress, Mike Weldon, Kevin O’Rourke
October 01, 2026

Great friendly service department. They handled a safety recall quickly and had me on my way. More

by carpentermensa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Kevin
October 01, 2026

There was an issue requiring system reprogramming of the vehicle. It was completed in a reasonable time. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
October 01, 2026

Just purchased my fourth BMW at Hendrick BMW on Independence Blvd. I have had the pleasure of working with Jeff Shinn on all four purchases and couldn't be more pleased with the professionalism of More

by dmoorebmw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
September 30, 2026

I really enjoyed my carbine experience with Brian. He listened to why had in mind and he found a way to get me approved for my dream car. More

by tecooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
September 27, 2026

JP Kemp is the best! He kept me up to sate the entire process. Great job! More

by kethompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Kemp
Oct 01, 2026 -

Hendrick BMW responded

Kethompson, thank you for your review. We're happy to hear you had such a positive service experience with JP and our team!

September 25, 2026

Ian Fiore could not have been a better salesperson to deal with on this purchase. He even came in on his day off to handle the closing. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiore
September 23, 2026

Arrived a bit early but they took my car and I left it while I went to lunch. My advisor called to let me know it was ready just as I was finishing lunch. When I arrived back at the dealership everything More

by georgebrantley46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejeda
September 23, 2026

Great customer service as always. Great experience working with my favorite adviser Ben Trask in person for my X7. He is Always trying to give you great experience through out entire More

by harshpatel95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
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