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Hendrick BMW

Charlotte, NC

Overview
Reviews
Vehicles
4.9
861 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 861 reviews

September 11, 2026

Saad Mubarak always does an excellent job and he explains everything very well. I always appreciate his help. More

by mckatzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
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September 10, 2026

Chris Q. has been the best finder of cars that meet my needs. Lee B. in finance was exceptional as well. The entire staff is wonderful and helped with all nee More

by kpgrahamrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Q and Lee Brown
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September 10, 2026

Friendly, great communications and car was finished on time!! Surroundings, clean and comfortable in waiting and ea More

by dgaudiano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
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September 08, 2026

I always have a positive experience when I visit this location. Ben in the service dept, along with his team, provides excellent customer service. He is really good at what he does and I am grateful to h More

by Chilesrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Print
Sep 12, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2026

Hendrick BMW is an excellent dealership. My service advisor, Jesse, is the BEST. Always helps immediately and solve any issue I have. More

by cindylabrosse410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Juan Carlos
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Sep 12, 2026 -

Hendrick BMW responded

Cindy, we are so happy to read such a great review about Jesse and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 05, 2026

I highly recommend Ben Trask! I’ve had the pleasure of having Ben as my service advisor at Hendrick BMW for many years, and he has always provided an exceptional experience. He is More

by Jacquelyn Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Print
Sep 12, 2026 -

Hendrick BMW responded

Jacquelyn, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2026

My service manager Saad Mubarak was able to work me in and do my service in a very timely manor. Saad makes Hendrick BMW look good !!! Outstanding !!! More

by ted.miller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Print
Sep 12, 2026 -

Hendrick BMW responded

Ted, we are so happy to read such a great review about Saad and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2026

Nick Arellano and Robbie Strickland were fantastic. This is my second car from the same team More

by Vasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Arellano and Robbie Strickland and Kevin O'Rourke
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September 03, 2026

David Owen knows what he is talking about and gets things done efficiently. I have high confidence in him. More

by jmabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
Print
Sep 06, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about David and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 02, 2026

Mr. Jacob Tanas made my car buying experience outstanding! From initial contact to final sale, he was genuinely attentive to my concerns and needs. I strongly recommend Mr. Jacob and Hendrick BMW More

by Charmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jacob Tanas
Print
Sep 06, 2026 -

Hendrick BMW responded

Charmay, we are so happy to read such a great review about Jacob and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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