Hendrick BMW

Kenneth Butron from your BMW Durham Service center was awesome, first time visit and was impressed by the care and speed of your service team. awesome, first time visit and was impressed by the care and speed of your service team. More

David Owen is courteous and got me out in a very timely fashion. Awesome service as always! fashion. Awesome service as always! More

Hendrick gets a 5 star rating from me but I’d like to highlight Nicholas Clifton for his sales expertise. Nic was knowledgeable about the product and if there were anything that he was not aware of he wo highlight Nicholas Clifton for his sales expertise. Nic was knowledgeable about the product and if there were anything that he was not aware of he would refer to Michael, the BMW specialist. I am grateful for my experience shopping at Hendrick BMW and Nicholas talent level is a valuable asset to the company. Thank you Nic and thanks to Hendrick BMW! More

Jeff Shinn was extremely helpful. He made sure to go above and beyond to make sure our experience was great! He made sure to go above and beyond to make sure our experience was great! More

Duane Coffey delivered an excellent customer experience! I arrived much earlier than my appointment time but not a problem for Duane. He even found an office for me to take an emergency Webex. Well done! C I arrived much earlier than my appointment time but not a problem for Duane. He even found an office for me to take an emergency Webex. Well done! Cody Campbell the finance manager was very helpful with valuable options of which I took advantage. Highly recommend Hendrick. More

This was my third BMW from Hendrick BMW. My salesman was Jeff Shinn who treated me like family. Got a fair deal and could not be happier! He came in on a day off when that was the only day My salesman was Jeff Shinn who treated me like family. Got a fair deal and could not be happier! He came in on a day off when that was the only day I could do the deal. Buy from Jeff! Will do so again in 3 years. Classy dealership that just didn’t play games. More

Jeff was great! I love my new bmw x3! I had a great experience with all staff. I love my new bmw x3! I had a great experience with all staff. More

Jesse is the best ! !!! I have always been treated as a VIP. As a woman, previous experiences with other dealerships have left me wary. That is not the case here, Je !!! I have always been treated as a VIP. As a woman, previous experiences with other dealerships have left me wary. That is not the case here, Jesse always listens to my concerns and always addresses them in the most respectful way possible. I appreciate that the Hendrick organization allows their employees to deliver the level of customer service that I have been the grateful recipient of. More

Transparency on price sales when requesting leasing is not ok, do not honor national deals. Have a lot of add on in their price (like the forces add on etc) not ok, do not honor national deals. Have a lot of add on in their price (like the forces add on etc) More

Duane was awesome to work with. He listened and took his time, he got me into the perfect vehicle. I would do business with him in Hendrick again! He listened and took his time, he got me into the perfect vehicle. I would do business with him in Hendrick again! More