Hendrick BMW
Charlotte, NC
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I had my vehicle serviced, and everything that needed to be done was completed in a timely manner. A special thanks to my service advisor, Ben, for always keeping me informed about my vehicle’s needs. I tru be done was completed in a timely manner. A special thanks to my service advisor, Ben, for always keeping me informed about my vehicle’s needs. I truly appreciate the excellent service; thank you to the entire service team! More
I would like to thank Andrew Childress for making the buying experience easy and quick. I got there Sunday at 4 and two hours later driving home in my new BMW. Also Mike from Finance made was great t buying experience easy and quick. I got there Sunday at 4 and two hours later driving home in my new BMW. Also Mike from Finance made was great to work with as well. Thanks More
From top to Bottom Hendrick BMW was the best. Ian Fiore helped me with the entire process. I would tell anyone looking for a car to check out Hendrick BMW and Ian Fiore. Ian Fiore helped me with the entire process. I would tell anyone looking for a car to check out Hendrick BMW and Ian Fiore. More
My car dealership Jeff Shinn was great! He helped me out in a very professional way. I would recommend others to him. Purchasing my new vehicle was easy due to him. He helped me out in a very professional way. I would recommend others to him. Purchasing my new vehicle was easy due to him. More
I had a great experience working with Stephen during the purchase of my BMW 530i. From start to finish, he was knowledgeable, professional, and genuinely focused on making the process smooth and stress free purchase of my BMW 530i. From start to finish, he was knowledgeable, professional, and genuinely focused on making the process smooth and stress free. Stephen took the time to answer all my questions, walked me through the features of the car in detail. He wasn’t pushy at all, which I really appreciated just straightforward, honest, and helpful. What stood out most was his attention to detail and how easy he made everything. The whole process felt seamless, and I drove away feeling great about my purchase. If you’re looking for someone who knows what they’re doing and actually cares about the customer experience, I highly recommend asking for Stephen. More
I’ve had several service experiences at Hendrick BMW and the reason I continue to return is because of the level of care I receive from the service team, especially Ben Trask. My most recent visit involv the reason I continue to return is because of the level of care I receive from the service team, especially Ben Trask. My most recent visit involved a major repair. Although the warranty company ultimately declined coverage, Ben still took the time to contact them and advocate on my behalf and helped reduce some of the costs where he could. That effort meant a lot. The dealership also provided me with a loaner vehicle for the entire week, which allowed me to continue my normal routine while my car was being repaired. In addition to this visit, the team previously helped me during a recall situation where my vehicle needed to remain at the dealership for an extended period. They made sure I had transportation and kept me updated throughout the process. Experiences like that are why Hendrick BMW stands out. The professionalism, communication, and customer care are exactly what you hope for when servicing a BMW. More


