Hendrick BMW

Super awesome experience! Parts ordered proactively so my car was only out of service for a day. And the loaner was super nice! Parts ordered proactively so my car was only out of service for a day. And the loaner was super nice! More

Ben Trask was my advisor and his customer service was excellent. He explained to me everything in detail which was needed done on my car . His honesty and concern was evident, and I really appreciated it excellent. He explained to me everything in detail which was needed done on my car . His honesty and concern was evident, and I really appreciated it . I would recommend him as an advisor to anyone . More

Ben at Service dept. is awesome! I have purchased BMW for more than 10yrs through Hendrick BMW. Their service has always been high quality. is awesome! I have purchased BMW for more than 10yrs through Hendrick BMW. Their service has always been high quality. More

Everyone at this dealership is very helpful and respectful I wouldn't go to any dealership besides that one respectful I wouldn't go to any dealership besides that one More

Jeff Shinn was great to work with. He was efficient. My third BMW purchase from him. Thanks Jeff He was efficient. My third BMW purchase from him. Thanks Jeff More

Ben Trask is truly the reason I keep coming back to BMW. Once my car is purchased, he is the person I trust with everything that comes next, and that peace of mind is priceless. He is consistently fast, res Once my car is purchased, he is the person I trust with everything that comes next, and that peace of mind is priceless. He is consistently fast, responsive, and incredibly professional, and every interaction feels smooth and effortless. What really sets Ben apart is how he treats people. I always feel like a high priority when I walk in or reach out, never rushed, never overlooked. He communicates clearly, follows through, and makes the entire service experience genuinely pleasant. That level of care and reliability builds real loyalty. BMW is fortunate to have someone like Ben in their service department. He represents the brand with excellence, and it is always a pleasure working with him. More

I chose this dealership MANY years ago and haven’t regretted it not even for one day! Whether it’s service needs, sales needs or just to have my questions answered, Hendrick never disappoints. The mos regretted it not even for one day! Whether it’s service needs, sales needs or just to have my questions answered, Hendrick never disappoints. The most favorite part of my service experience is working with David Owen. David always keeps me informed throughout the entire service experience, and lets me know costs up front. Best service advisor ever! And I really appreciate the professionalism and courtesy of everyone who assists me. More

Took my car in for service and Mariana was my service rep. She is excellent very professional very quick very thorough. Excellent overall. rep. She is excellent very professional very quick very thorough. Excellent overall. More

Have bought a few cars from here Josh in sales and Ben in service are amazing in service are amazing More

Shout outs to Rick Hendricks bmw charlotte, Ben trask Always makes it worth it, thank you for always providing great customer service and showing leadership. I won't take my vehicle anywhere else but ric Always makes it worth it, thank you for always providing great customer service and showing leadership. I won't take my vehicle anywhere else but rick Hendricks bmw charlotte! The service is impeccable. More