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Hendrick BMW

Charlotte, NC

4.9
704 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 704 reviews

December 21, 2025

Excellent service from Phillip who jumped in to help even tho we did not have an appointment, and Dani who walked us through the car’s interface and got us on the road quickly. More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip, Dani, Russ
Jan 08, 2026 -

Hendrick BMW responded

SC, we are so happy to read such a great review about Philip and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 18, 2025

THE BEST DEALERSHIP I HAVE DEALT WITH BUYING A NEW BMW-LANDON WAS VERY HELPFUL AND VERY PROFESSIONAL. WOULD TELL MY FRIENDS TO VISIT THIS DEALERSHIP IF LOOKING FOR A NEW BMW. I LIVE TWO HOURS AWAY AND More

by cottonbrooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LANDON
Jan 08, 2026 -

Hendrick BMW responded

Cottonbrooks, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 18, 2025

The dealership was efficient, user friendly and willing to work out a price that I and the dealership was comfortable with. The sales agent Jeff Shinn is a 20+ year veteran in the business and was outstan More

by ted.miller2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jan 08, 2026 -

Hendrick BMW responded

Ted.miller2, we are so happy to read such a great review about Jeff and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 15, 2025

Ian provided excellent service for us! He was very knowledgeable and thorough. I definitely recommend working with him! More

by kathygambill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiorr
Jan 08, 2026 -

Hendrick BMW responded

Kathygambill, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2025

Mariana Rago at the service department is the best. Thanks for taking care of my car. More

by criscas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Dec 17, 2025 -

Hendrick BMW responded

Criscas92, we are so happy to read such a great review about Hendrick BMW!

December 11, 2025

Second car from Jay Johnson and couldn’t be happier. He always exceeds expectations. Very appreciated! More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
Dec 18, 2025 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Jay and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 11, 2025

Mariana at the service department is the best. I recommend this place and I will only work with her. More

by criscas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Dec 16, 2025 -

Hendrick BMW responded

Cris, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2025

Just purchased my 6th 5 series car (530, 2-535’s, 2-550’s and finally an M5) from Jeff Shinn at the Hendrick BMW Charlotte store. Always friendly, courteous and delivers exceptional service and customer ser More

by ajmckee06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn , Michael the finance guy
Dec 03, 2025 -

Hendrick BMW responded

Ajmckee06, we are so happy to read such a great review about Jeff Shinn and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 29, 2025

Wow. What an experience. Conor Coughlin and Jim Casella made buying a new car and trading in one seamless and easy. I have bought and sold numerous car More

by Harold_get
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Coughlin, Jim Casella.
Dec 03, 2025 -

Hendrick BMW responded

Harold_get, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2025

Excellent experience from the minute. I walk into the front door. I highly recommend Hendrick More

by chuckfetty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andreas, Kori, Michael
Nov 26, 2025 -

Hendrick BMW responded

Chuckfetty, we are so happy to read such a great review about Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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