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Hendrick BMW

Charlotte, NC

Overview
Reviews
Vehicles
4.9
721 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 721 reviews

January 20, 2026

Ben Trask is the best Service Advisor I have ever met. Top notch service. The greatest personality, always greets you with a smile. To me he is the best, and his quality of service and care is beyond repr More

by lrchristian222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
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Jan 22, 2026 -

Hendrick BMW responded

Lrchristian222, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2026

Great customer service at Hendrick BMW. Ben Trask is an amazing service advisor and truly cares about his clients! More

by mkfarmah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 22, 2026 -

Hendrick BMW responded

Mkfarmah, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 04, 2026

Ian was a pleasure to work with. Hendrick BMW has the best team and super easy to work with. More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiore
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Jan 08, 2026 -

Hendrick BMW responded

Eddie, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 31, 2025

I had another excellent service experience at Hendrick BMW and a special thanks to Ben Trask my service advisor. He provided exceptional customer service along with the service team. More

by jerrymammano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Report | Print
Jan 08, 2026 -

Hendrick BMW responded

Jerry, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 30, 2025

Exceptional experience at this dealership. Delighted to have worked with Stephen Hughes who was very knowledgeable, helpful, and accommodating. I will recommend and plan to revisit for my next More

by Nick C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Report | Print
Jan 08, 2026 -

Hendrick BMW responded

Nick, we are so happy to read such a great review about Stephen and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 30, 2025

Stephen Hughes is a knowledgeable sales person and has great customer service. The dealership is nice and clean. More

by dhowey06
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Report | Print
Jan 08, 2026 -

Hendrick BMW responded

Dhowey, we are so happy to read such a great review about Stephen and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 28, 2025

Worked with Stephen Hughes in sales, and I cannot say enough good things! The process went so smooth, he made sure we were comfortable the whole time and explained everything thoroughly. He is the best! More

by kingrachel0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes, Joe Pirolo, Jim Casella
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December 22, 2025

Organized and willing to help. Marianna was great. Will come back!!! Exceeded expectations, difficult to do these days More

by ciegadum2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana rogo
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Jan 08, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Mariana and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2025

Excellent service from Phillip who jumped in to help even tho we did not have an appointment, and Dani who walked us through the car’s interface and got us on the road quickly. More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip, Dani, Russ
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Jan 08, 2026 -

Hendrick BMW responded

SC, we are so happy to read such a great review about Philip and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 18, 2025

The dealership was efficient, user friendly and willing to work out a price that I and the dealership was comfortable with. The sales agent Jeff Shinn is a 20+ year veteran in the business and was outstan More

by ted.miller2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
Jan 08, 2026 -

Hendrick BMW responded

Ted.miller2, we are so happy to read such a great review about Jeff and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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