Hendrick BMW

Ben Trask is the best service advisor extremely helpful! Great experience as always. We will have a BMW as long as Ben works here!! Great experience as always. We will have a BMW as long as Ben works here!! More

Thorough diagnostics and communication process. blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

I purchased my BMWX5 xDrive50e in 2024 from Hendrick BMW. I have to say, this dealership is the best place I have ever bought a car. I love my hybrid. It is a great car and the service I get from the deal I have to say, this dealership is the best place I have ever bought a car. I love my hybrid. It is a great car and the service I get from the dealership is second to none. I always get 5 star treatment with my service manager, Ben Trask. He is the best. I love my BMW Hybrid. This is the best car and best service I have ever had with any vehicle. We love, love working with Ben Trask. He is not only kind, he is super attentive. He gets the work done efficiently and with a smile on his face. I finally feel like I have a service team that listens after years of struggling with other dealerships, I'm happy to say BMW gets it done efficiently and on time with Ben leading the team. I am so grateful to Ben and Hendrick BMW of Charlotte,NC More

I just purchased my third BMW from Jeff Shinn and once again, he exceeded all expectations. again, he exceeded all expectations. More

Excellent service for a long distance sale. Negotiations on price was fair and reasonable. They picked me up at the airport and facilitated an easy review and sale. I was in the road home in no Negotiations on price was fair and reasonable. They picked me up at the airport and facilitated an easy review and sale. I was in the road home in no time. More

Ben Trask was great as usual. Service at Hendrick BMW never disappoints. Other brands can learn a lot from this service center. Service at Hendrick BMW never disappoints. Other brands can learn a lot from this service center. More

Jacob is an outstanding representative of the Hendrick BMW Charlotte sales staff. It was a pleasure to experience his integrity as we moved through negotiations. Mike in Finance was also very knowledgea BMW Charlotte sales staff. It was a pleasure to experience his integrity as we moved through negotiations. Mike in Finance was also very knowledgeable and helpful. More

Josh Wilson was absolutely fantastic sales person. We had such a great experience with the dealership and he went above and beyond to ensure that me and my family was taken good care while we were goi We had such a great experience with the dealership and he went above and beyond to ensure that me and my family was taken good care while we were going through the process. Mike from finance also was super helpful and ensured the process was smooth and easy. More

Mariana and Coty always go above and beyond in the service team to make the experience less stressful and always communicate with effective and efficient communication. service team to make the experience less stressful and always communicate with effective and efficient communication. More

Always a pleasant visit, and Sal Seck is the best. Always welcoming and makes sure all issues are resolved. He’s extremely professional, pleasant, and welcoming. It’s a great touch to look forward to Always welcoming and makes sure all issues are resolved. He’s extremely professional, pleasant, and welcoming. It’s a great touch to look forward to seeing a service representative. That doesn’t happen everywhere. More