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Hendrick BMW

Charlotte, NC

4.8
588 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 588 reviews

February 27, 2024

Had an amazing buying experience with Jeff Shinn. He got the exact vehicle of my dreams!! The experience was facilitated by manger Nick which was fantastic as well. I highly recommend! More

by kerianne817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 02, 2024 -

Hendrick BMW responded

Kerianne817, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

February 24, 2024

Jimmy is best part guy I ever saw very professional and knows what he is doing More

by Zak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Bryant
Mar 01, 2024 -

Hendrick BMW responded

Zak, reviews like this give us motivation and help us ensure we provide high-quality care.

February 21, 2024

Mariana was my service advisor at this location. I went to her with a concern regarding my BMW. I had regretfully taken my car to another servicer and was very concerned after speaking to them. I s More

by hallmanmarilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Mar 01, 2024 -

Hendrick BMW responded

Hallmanmarilyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience, We hope to be of service to you again in the future. Best wishes, Hendrick BMW

February 21, 2024

Excellent experience working with the sales team and Jeff Shinn my salesman. Would definitely give them an opportunity for your next purchase! More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 01, 2024 -

Hendrick BMW responded

Adam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

January 27, 2024

Great staff at Hendrick My favorite folks are Mariana Rago in Customer service and Jordyn Snyder in the Geek Squad. These two women are something special and true assets to Hendrick BMW! Because of th More

by kroll.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Rago, Jordyn Sneider
Jan 27, 2024 -

kroll.william responded

Very happy and will do business with them because of Mariana and Jordyn!

January 23, 2024

Great time working with Hendrick! They made the buying experience seemless and was pleasantly surprised when our custom order came in quickly in just a few weeks! We worked with Mar More

by jhcornwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marlon Perez
Jan 30, 2024 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 29, 2023

Every time we come in our needs are meet and exceeded. Saad is the best service adviser I’ve ever used . The complete visit is top notched . More

by Tomabaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad
Dec 31, 2023 -

Hendrick BMW responded

Tomabaker, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

December 29, 2023

Jeff Shinn is truly one of a kind! I purchased my 3rd BMW from him today (I will not buy from anyone else) with ease and confidence. His excellent customer service, irreplaceable exper More

by yesican408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn and Phillip Allen
Jan 04, 2024 -

Hendrick BMW responded

Yesican408, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

December 26, 2023

After about my 6 th lease at this dealership, still exceeds expectation . I highly recommend my salesperson Joe Pirola ,who has always made my transfers seamless and stress free. Joe is personable and More

by Antoinettelevy50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pirolo
Dec 28, 2023 -

Hendrick BMW responded

Antoinettelevy50, we are so pleased you enjoyed your visit to Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 22, 2023

My Daughter loves the Jeep Wrangler! !! Jeff Shinn worked diligently to find just what she was looking for. Best present of all and she will enjoy driving it all the way back to Ft Leona More

by Tom Barnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Dec 28, 2023 -

Hendrick BMW responded

Tom, we are so happy to read such a great review about Hendrick BMW! Thank you, and have a fantastic day!

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