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Hendrick BMW

Charlotte, NC

Overview
Reviews
Vehicles
4.9
841 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 841 reviews

July 21, 2026

The best in the state! !! Sal is the man always taking care of my car needs and he is very professional!!! More

by cspragion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Jul 25, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Sal and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 21, 2026

Great experience! Jesse was very helpful throughout the whole process. Love the video inspection! Definitely recommend! More

by heglersby4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jul 25, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Jesse and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2026

Blown away by the customer service. The contact before and during was great, the customer service was very pleasant and helpful More

by tdupree1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
Report | Print
Jul 25, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 18, 2026

Great customer service from Stephen. He was responsive, insightful and met my needs. The process was easy & the staff were respectful. More

by mtflynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
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Jul 25, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Stephen and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 11, 2026

Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole proc More

by kelliarenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Report | Print
Jul 15, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Jesse and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2026

Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie More

by Sally McArver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Walsh
Report | Print
Jul 15, 2026 -

Hendrick BMW responded

Sally, we are so happy to read such a great review about Jessie and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 09, 2026

John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed. More

by mcarlisto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
Report | Print
Jul 15, 2026 -

Hendrick BMW responded

Mcarlisto, we are so happy to read such a great review about John and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 08, 2026

Greta customer service and environment even though building under construction. Inspection report was a treat. More

by Don S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Feona and Brittany
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Jul 15, 2026 -

Hendrick BMW responded

Don, we are so happy to read such a great review about Fianna, Jesse and Britt at Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 08, 2026

100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and com More

by bbroome17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiore ,Tim, Jim and Lawson
Report | Print
Jul 15, 2026 -

Hendrick BMW responded

Bbroome17, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2026

My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable. More

by rolandsltr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Coughlin
Report | Print
Jul 15, 2026 -

Hendrick BMW responded

Roland, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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