Hendrick BMW
Charlotte, NC
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We reached out to Duane to purchase a car. He jumped right on it and provided us with several available cars on the lot, and a snapshot of what was out throughout the country. We narrow our se He jumped right on it and provided us with several available cars on the lot, and a snapshot of what was out throughout the country. We narrow our search down to a few cars and finally made thr decision on one. Duane made rhe process quick and simple. We were in and out within 2.5 hrs. More
The staff was professional. Duane Coffey, was a great listener. He communicated well with us while managing several different sales at once. The Finance staff was lean that day, Duane Coffey, was a great listener. He communicated well with us while managing several different sales at once. The Finance staff was lean that day, which caused our experience to take too long. However, considering those challenges, they managed to take care of us. More
I have been with this BMW location since 2014. I have always received excellent service and what feels like very personal attention. I have always received excellent service and what feels like very personal attention. More
Very impressed with the level of customer service and knowledge of Ben Trask. Ben was outstanding and answered my questions. I will definitely send everyone his way! knowledge of Ben Trask. Ben was outstanding and answered my questions. I will definitely send everyone his way! More
I was having trouble with my car so I brought it in for a check. Ben Trask welcomed me in and took care of me. The way he was able to explain the issue to me made the whole situation less confusing. Thank check. Ben Trask welcomed me in and took care of me. The way he was able to explain the issue to me made the whole situation less confusing. Thanks to him. More