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Hendrick BMW

Charlotte, NC

4.8
570 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 570 reviews

October 30, 2023

Great customer service from the sales department. I will look to custom order a vehicle with them in the near future. More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 01, 2023 -

Hendrick BMW responded

Wendy, we are so happy to read such a great review about Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2023

Duane was great to work with! He was efficient, and he listened! That is so underrated and I appreciated it DC! More

by Big K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Oct 31, 2023 -

Hendrick BMW responded

Big K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2023

We reached out to Duane to purchase a car. He jumped right on it and provided us with several available cars on the lot, and a snapshot of what was out throughout the country. We narrow our se More

by greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Oct 26, 2023 -

Hendrick BMW responded

Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

The staff was professional. Duane Coffey, was a great listener. He communicated well with us while managing several different sales at once. The Finance staff was lean that day, More

by amaniwilkes
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Oct 26, 2023 -

Hendrick BMW responded

Amaniwilkes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

October 07, 2023

I have been with this BMW location since 2014. I have always received excellent service and what feels like very personal attention. More

by lesliegillespie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Clifton
Oct 10, 2023 -

Hendrick BMW responded

Leslie, we are so happy to read such a great review about Hendrick BMW! Thank you, and have a fantastic day!

September 30, 2023

Great experience purchasing a car! Thanks for a seemless process through another car for me! More

by annastancil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Oct 03, 2023 -

Hendrick BMW responded

Annastancil, we are glad we could help! Thank you, and have a fantastic day!

September 29, 2023

Very impressed with the level of customer service and knowledge of Ben Trask. Ben was outstanding and answered my questions. I will definitely send everyone his way! More

by laustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Oct 03, 2023 -

Hendrick BMW responded

Laustin, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you, and have a fantastic day!

September 29, 2023

Getting my BMW serviced at Herdricks is always a pleasure especially when dealing with Ben Trask. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Oct 03, 2023 -

Hendrick BMW responded

Bob, we are so pleased you enjoyed your visit to Hendrick BMW! We hope to be of service to you again in the future. Best wishes, Hendrick BMW.

September 28, 2023

I was having trouble with my car so I brought it in for a check. Ben Trask welcomed me in and took care of me. The way he was able to explain the issue to me made the whole situation less confusing. Thank More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Sep 29, 2023 -

Hendrick BMW responded

Ta, we are glad we could help! Thank you, and have a fantastic day!

September 27, 2023

Words can’t explain how great her service is. She goes about and behind. very efficient More

by jackson.s.enterprisellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Rago
Sep 29, 2023 -

Hendrick BMW responded

Jackson, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

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