Hendrick BMW
Charlotte, NC
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Had an amazing buying experience with Jeff Shinn. He got the exact vehicle of my dreams!! The experience was facilitated by manger Nick which was fantastic as well. I highly recommend! He got the exact vehicle of my dreams!! The experience was facilitated by manger Nick which was fantastic as well. I highly recommend! More
Mariana was my service advisor at this location. I went to her with a concern regarding my BMW. I had regretfully taken my car to another servicer and was very concerned after speaking to them. I s I went to her with a concern regarding my BMW. I had regretfully taken my car to another servicer and was very concerned after speaking to them. I spoke to her about my concerns and she told me that she would take care of me and she did just that saving me thousand of dollars. She provided remarkable service by going above and beyond. Allowing her to be my forever advisor is a no brainer. Thanks Mariana Rago. More
Great staff at Hendrick My favorite folks are Mariana Rago in Customer service and Jordyn Snyder in the Geek Squad. These two women are something special and true assets to Hendrick BMW! Because of th Rago in Customer service and Jordyn Snyder in the Geek Squad. These two women are something special and true assets to Hendrick BMW! Because of them I’ll buy another BMW AND Do so at Hendrick. They are a true customer asset. More
Great time working with Hendrick! They made the buying experience seemless and was pleasantly surprised when our custom order came in quickly in just a few weeks! We worked with Mar They made the buying experience seemless and was pleasantly surprised when our custom order came in quickly in just a few weeks! We worked with Marlon on our new X5 and he was attentive, knowledgeable, helpful and went above and beyond to make the experience memorable for us. Its fun buying a nice new car from someone who is also passionate about the vehicles himself! There was a minor issue with some of the nav/iDrive setup at delivery and they were keen on making it perfect asap, and they did. Kudos all around to the team who made the experience great, and the closing process was quick! More
Jeff Shinn is truly one of a kind! I purchased my 3rd BMW from him today (I will not buy from anyone else) with ease and confidence. His excellent customer service, irreplaceable exper I purchased my 3rd BMW from him today (I will not buy from anyone else) with ease and confidence. His excellent customer service, irreplaceable experience, attention to detail and passion for best in class service made my buying experience wonderful. I’m looking forward to purchasing my 4th BMW from him in the future! Also, Phillip Allen is a gem. He made my financing experience relaxing and he got me in and out in a breeze. His warming and calm demeanor was well appreciated and received. Thanks Hendrick BMW! More
After about my 6 th lease at this dealership, still exceeds expectation . I highly recommend my salesperson Joe Pirola ,who has always made my transfers seamless and stress free. Joe is personable and exceeds expectation . I highly recommend my salesperson Joe Pirola ,who has always made my transfers seamless and stress free. Joe is personable and professional as always.Thanks Hendrick BMW. Antoinette L. More
My Daughter loves the Jeep Wrangler! !! Jeff Shinn worked diligently to find just what she was looking for. Best present of all and she will enjoy driving it all the way back to Ft Leona !! Jeff Shinn worked diligently to find just what she was looking for. Best present of all and she will enjoy driving it all the way back to Ft Leonard Wood after Christmas. More