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Hendrick BMW

Charlotte, NC

4.8
610 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 610 reviews

November 14, 2019

Excellent service I've been coming here for service since 2014; unfortunately more often than I'd like. Regardless, each time the service is spectacular and I couldn't More

by melendez_69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie Brunner
Nov 18, 2019 -

Hendrick BMW responded

Thank you for your kind words and this review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2019

Very good service. Ryan, who was my service person was very professional and considerate. He walked me through the entire process and kept me informed of the process and More

by nhcarpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN
Nov 13, 2019 -

Hendrick BMW responded

We are so pleased you enjoyed your visit! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2019

prompt, courteous and finished on time Mr. Nichols was very courteous and careful in working out my service needs. He is a good representative of your complany. I trust him with our car. More

by royaltoncadenhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nichols
Nov 18, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here.

November 08, 2019

As Smooth As A Dealer Experience Can Be Dealer representative Tim Fowler is always prompt, responsive and genuine about helping me get the needed service or repair during any visit to the de More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 13, 2019 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2019

Friendly, knowledgeable, efficient service. Stephanie was very pleasant and helped me to the right tire decision, with input from a Tire Specialist. Anticipated my concerns re cost and performa More

by Jack Kane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 13, 2019 -

Hendrick BMW responded

Jack, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

November 06, 2019

We have two BMW’s and they are in for service frequently. The service team is great. I wish their car wash team would spend more time and have more attention to detail. More

by JJ
Recommend Dealer
Yes
Employees Worked With
Kevin, Stephanie B
Nov 07, 2019 -

Hendrick BMW responded

Hello Jj, we appreciate you taking the time to leave us this feedback.

November 04, 2019

The sales team was great super fast and honest. Easy transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. More

by M2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Livingston
Nov 07, 2019 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW!

November 01, 2019

Jay Johnson is a true professional! Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and fa More

by Hopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
Nov 07, 2019 -

Hendrick BMW responded

Hopper, we're glad you had such a wonderful experience with us!

October 31, 2019

Duane was our salesman. He was great to work with. He took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. More

by May Yang
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Nov 07, 2019 -

Hendrick BMW responded

May Yang, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

October 28, 2019

Purchase pre-owned vehicle Andres and Thomas were excellent to deal with and went beyond what was expected The vehicle had some damage that was not on the website....purchased More

by Bob J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Gil and Thomas Beckstall
Oct 31, 2019 -

Hendrick BMW responded

Bob J, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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