Hendrick BMW

Outstanding customer service in all areas of Hendrick BMW from my sales rep, Robert Mann to E in their store, to my representative in service as they all went above and beyond. I’m so happy I switched from A from my sales rep, Robert Mann to E in their store, to my representative in service as they all went above and beyond. I’m so happy I switched from Audi to BMW. More

Service was great and the items recommended were truly things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! More

Hendrick BMW of Charlotte I am extremely satisfied with the service and ease of my recent purchase. Thanks to Andres Gil, Cam Warren, and James Casella the whole process went s I am extremely satisfied with the service and ease of my recent purchase. Thanks to Andres Gil, Cam Warren, and James Casella the whole process went smoothly from start to finish. Everyone was courteous, knowledgeable, and at no time Did I feel pressured. I recommend this dealership to anyone looking for a quality car. The staff will assist you in deciding what vehicle will fit your wants, necessities, and most important your budget. Great work to everyone that helped put me in a new 330i. I plan on dealing with Hendrick BMW of Charlotte in the future when I am ready to hopefully upgrade my vehicle. More

BMW 550i brake light and radio Very friendly staff and all of the work was done on schedule and wax what I asked for. My radio issue was handled to my satisfaction. Very friendly staff and all of the work was done on schedule and wax what I asked for. My radio issue was handled to my satisfaction. More

Rares Golea always provides top notch service. I was in and out in record time. He didn’t try to sale unneeded service. He is truly a standup guy! and out in record time. He didn’t try to sale unneeded service. He is truly a standup guy! More

World class team at Hendrick BMW! They always go above and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! More

Absolutely loved our salesman. We could not be happier with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand wa with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand was horrible. They had our car for two weeks after they said it would take four days and We made seven calls to find out what was going on and not one person returned our calls. No one called to let us know anything. We are extremely disappointed with the service we received after we purchased our car. More

Hendrick BMW, Michael Dugan, and Dayne Cook provide excellent service. Great buying experience. Strongly recommend Hendrick BMW. I would not buy a BMW anywhere else. excellent service. Great buying experience. Strongly recommend Hendrick BMW. I would not buy a BMW anywhere else. More

They took really great care of me for a minor covered repair! Although they were busy, Mariana first tried to do it in the service bay. It required more detailed problem solving and I wasn’t there long o repair! Although they were busy, Mariana first tried to do it in the service bay. It required more detailed problem solving and I wasn’t there long once they got the loaner set up. More

Great People Andres was very attentive. Ask for him if you are looking for a car/suv. He is one of the best sales people I have worked with in a long time. Andres was very attentive. Ask for him if you are looking for a car/suv. He is one of the best sales people I have worked with in a long time. More