Hendrick BMW

Always excellent service. Appointments are convenient. Service is quick. Excellent communication. Hendrick BMW service is top-notch. Appointments are convenient. Service is quick. Excellent communication. Hendrick BMW service is top-notch. More

Would not recommend this dealership for car trade in . .the used car trade in people made it sound like they would have a -Very- Hard -time reselling my trade in and gave a low ball offer -- and then sold .the used car trade in people made it sound like they would have a -Very- Hard -time reselling my trade in and gave a low ball offer -- and then sold it in like 5 days for like a $7000 profit ,, i feel they should have offered 2-3 thousand more ---and it sold so quick -- there where a lot of upgrades done to the car $$$$$$ and very low mileage / no damages / not even a scratch , after it sold so fast for so much ,, they could have offered to share some of the profit == I feel I was taken advantage of with the trade in , after all I was buying a new just about a $ 100,000.00 BMW.. More

Fair, honest, timely service. I would definitely recommend Hendrick BMW Service to others. They have never tried to sell me anything I don't need and have always been honest abo I would definitely recommend Hendrick BMW Service to others. They have never tried to sell me anything I don't need and have always been honest about pricing and recommendations. More

Excellent customer service - efficient, great video detailed assessment of car and proactive focus on appropriate car maintenance. And excellent customer focused communication. Well worth the drive detailed assessment of car and proactive focus on appropriate car maintenance. And excellent customer focused communication. Well worth the drive from SC for their service! More

Great service. The team kept me informed and offered a loaner vehicle. Pleasant experience all around. The team kept me informed and offered a loaner vehicle. Pleasant experience all around. More

We count ourselves very lucky to have had decades of having Saad Mubarak as our service representative. He's earned our respect and trust many times over. Having a service rep of this caliber is a big r having Saad Mubarak as our service representative. He's earned our respect and trust many times over. Having a service rep of this caliber is a big reason we've now bought 4 vehicles from Hendrick and are likely to buy the next one there as well. More

I recently purchased my second vehicle from Hendrick BMW. I worked with Stephen Hughes, who was amazing! I worked with Stephen Hughes, who was amazing! More

Excellent service team. Summary of car status was well documented, and easy to understand. Service completed within expected timeframe. Summary of car status was well documented, and easy to understand. Service completed within expected timeframe. More

Great experience as usual. Always a pleasure working with Mr. Saad Mubarak. His courtesy and professionalism are greatly appreciated. Always a pleasure working with Mr. Saad Mubarak. His courtesy and professionalism are greatly appreciated. More

I appreciate and trust Service Manager Luca’s guidance and wouldn’t go anywhere else. and wouldn’t go anywhere else. More