Hendrick BMW

I live close to Lake Norman Hendrick BMW yet I drive the 45 minutes just to make sure that I get Mariana Owens as a service rep. The car is good, Hendrick's BMW is ok, the one that makes the difference is t 45 minutes just to make sure that I get Mariana Owens as a service rep. The car is good, Hendrick's BMW is ok, the one that makes the difference is the service rep. Mariana is an absolute rock start and makes the ownership experience worth every penny of that hefty price tag that comes with it. More

This dealership offers a superior experience and I worked with Drew Childress who took care of every detail and offered me all the options on how to get what I wanted!! with Drew Childress who took care of every detail and offered me all the options on how to get what I wanted!! More

Great service and care timely fixing of what needed to be fixed and very informative fixed and very informative More

The service dept. was professional in there dealing, Dave went out of his way to keep informed of the progress of the services. was professional in there dealing, Dave went out of his way to keep informed of the progress of the services. More

Great service getting my car in and promptly repaired (and a scheduled oil change) after an emergency flat tire while traveling through NC. Jose, Luca, and the young man in the BMW accessories dépt. were (and a scheduled oil change) after an emergency flat tire while traveling through NC. Jose, Luca, and the young man in the BMW accessories dépt. were especially helpful. More

Hendricks BMW did all the work that we needed to be serviced. Changed oil and filter, rotated tires cabin and air filter. serviced. Changed oil and filter, rotated tires cabin and air filter. More

David Owen at the Independence location continues to provide outstanding customer oriented service each time I come in. He is always helpful, pleasant and responsive. David Owen is the BEST!! provide outstanding customer oriented service each time I come in. He is always helpful, pleasant and responsive. David Owen is the BEST!! More

I can't say enough good things about David Owen @ the Independence location. He is always responsive and helpful and gives 100% every time I come in. I have experienced other dealerships where they are Independence location. He is always responsive and helpful and gives 100% every time I come in. I have experienced other dealerships where they are less than helpful and can thankfully say that I have yet to experience that at the Independence location. More

I went to this dealership on July 3, 2025 to purchase a vehicle a GLS 450 Mercedes to be exact, the salesman that help me Joseph Donovan, the best salesman ever he answered all my questions was very helpfu vehicle a GLS 450 Mercedes to be exact, the salesman that help me Joseph Donovan, the best salesman ever he answered all my questions was very helpful very knowledgeable very personable. This is the best experience I’ve ever had purchasing a vehicle. This is my third Mercedes thank you, Donovan Joseph. I’ll give you a five stars. Ask for Donovan Joseph if you’re purchasing a vehicle. More