Hendrick Chevrolet Shawnee Mission

My service advisor listened to all my requests and updated me through the entire process. She also informed me of my vehicles condition, but never made me feel pressured. updated me through the entire process. She also informed me of my vehicles condition, but never made me feel pressured. More

"I want to give a big shoutout to Luis for hooking me up with a test drive at Hendrick Chevrolet in Shawnee Mission. This place is legit if you're on the lookout for a sweet ride. The vibes at the dealershi with a test drive at Hendrick Chevrolet in Shawnee Mission. This place is legit if you're on the lookout for a sweet ride. The vibes at the dealership are top-notch, and they've got a solid lineup of cars and trucks to check out. Luis made the test drive experience super smooth. He knows his stuff and was cool about answering all my questions. It was clear he's on top of his game when it comes to helping folks find the right wheels. The whole scene at Hendrick Chevrolet is welcoming, and the crew there is all about helping you find the perfect set of wheels. If you're in the market for a new ride and want a hassle-free experience, I totally recommend hitting up Hendrick Chevrolet in Shawnee Mission. Big thanks to Luis and the crew for making my test drive a blast!" More

Barry Martnes was amazing i love the car I just bought great service and super friendly!!!! Thank you !!! Yes my favorite Dealer over 5+ years great service and super friendly!!!! Thank you !!! Yes my favorite Dealer over 5+ years More

Marc and Stan are a dream team! You never have to worry if your questions will be answered or needs met with these two. I really appreciated that Marc was upfront and honest with me You never have to worry if your questions will be answered or needs met with these two. I really appreciated that Marc was upfront and honest with me from the start. He worked to get me the things I wanted from our financial negotiations. I truly felt like he was on my side. Stan is generally a great guy and it tenacious in problem solving. They compliment each other so well. More

I own a Bolt EV, and there was a recall on the vehicle's battery. The dealer was prompt in ordering the new battery. My advisor, Jeff, was very knowledgeable and helpful. battery. The dealer was prompt in ordering the new battery. My advisor, Jeff, was very knowledgeable and helpful. More

Jarvis is an amazing salesman. He is so sweet and made this process so painless. No pushing no judging just a nice guy helping people. Everything happens for a reason. I seen the I He is so sweet and made this process so painless. No pushing no judging just a nice guy helping people. Everything happens for a reason. I seen the Impala on Autotrader called and went in and Jarvis was so nice I went for the car. What amazing people Mr Hendrix has working here. Jarvis I can never thank u enough. More

I love dealing with Hendrick. I have dealt with Dennis Cotton on at least 5-6 vehicles and couldn't ask for a better salesman! He explains everything and tries to make the process I have dealt with Dennis Cotton on at least 5-6 vehicles and couldn't ask for a better salesman! He explains everything and tries to make the process as easy as possible, since I live about an hour and a half away. He treats us like family and is honest and up front. He also is able to find the perfect car for our needs. We will always buy from Hendrick. More

We purchased a new pickup through Dennis Cotton. He was very knowledgeable and patient with us through the whole ordering process and made sure we got exactly what we wanted. Definitely would recomm He was very knowledgeable and patient with us through the whole ordering process and made sure we got exactly what we wanted. Definitely would recommend Dennis when you are ready to buy! More

Very friendly staff, explained what needed replaced/fixed (had some body work completed due to minor accident), communication was great both with us and the insurance company! Timely responses on email commu (had some body work completed due to minor accident), communication was great both with us and the insurance company! Timely responses on email communication and repair timeline! More

Hendrick Chevrolet Shawnee Mission agency engages in deceptive practices. During my initial visit to a Chevy dealer regarding a transmission shifting issue, I was advised to reprogram the TCM, a well-kn deceptive practices. During my initial visit to a Chevy dealer regarding a transmission shifting issue, I was advised to reprogram the TCM, a well-known solution. However, McCarthy-Morse Chevy dealer claimed they couldn't reprogram the TCM due to a connection problem and suggested replacing the entire valve body, which would cost $1400 in parts and labor which makes sense and professional and of course no charge for the reprogramming trial. Seeking a second opinion, I approached Hendrick Chevrolet Shawnee Mission dealer which obviously was a mistake, only to receive an unexpected diagnosis. They asserted that they had reprogrammed the TCM, citing a connection issue, and proposed a charge of $710 for the diagnosis alone. When I declined the excessive charge for diagnosis only, they insisted on a $218 fee for reprogramming alone. Doubtful about programming with a connection problem, I requested to speak with a manager or supervisor. (zack) Despite admitting their inability to reprogram it, they still insisted on charging $218 for programming that had never been performed. When I questioned the inconsistency, his response was blunt: I couldn't retrieve my car without settling the inflated bill. This establishment operates dishonestly and deceitfully, straying from the conductors expected of a reputable dealership. More