Hendrick Chevrolet Shawnee Mission

Hello all, In rating this dealership I was looking for Hello all, In rating this dealership I was looking for the "10" choice category instead of 1-5, but didn't find one. Everything about our experien Hello all, In rating this dealership I was looking for the "10" choice category instead of 1-5, but didn't find one. Everything about our experience was above and beyond our expectations and this is greatly due in part because of our salesmen, BOB WINN!! My husband Keith has been completely obsessed with the thought of owning a 2012 orange convertible camaro. Now we all know those won't be out for quite awhile, so he has been driving by your dealership almost everyday looking at all of the other choices to satisfy this camaro fix. This is when we met Bob. He knew that Keith was primarily interested in the convertibles that would come out next year but treated us like gold everytime we stopped in, and let me tell you in was alot!! We we're able to test drive many of the cars on the lot and Keith decided that he needed the orange V-6 camaro. We planned to meet with Bob and just before we got there the car had sold. Well, my hubby was so disappointed and Bob told us about the yellow one that was for sale. We looked at it, took up alot of Bob's time, and decided that we would be settling if we picked the yellow one. We had both seen pictures of the Synergy Green camaro and told Bob to call us if one came in. Still knowing that we would probably wait to get a convertible camaro, Bob sent us an email Monday that the Synergy Green Camaro was at the dealership. Someone also called Keith to let him know to. By the way, this is about the 3rd email we had received from Bob. He sent us an email the very first night we took a test drive. I have never had a salesmen send me an email, much less 3!! Bob treated us like we we're people and not just a number. Anyway, the car was behind the building not even ready for the showroom yet, but Bob took us in back so we could see it. WOW is all I can say!! My husband and I both loved it. Truth be known, orange was my least favorite color, and green happens to be my favorite. Bob spent the entire evening with us on Monday gathering all of our info to make this deal happen and Tuesday, March 16th, 2010 on my husbands 44th birthday we drove that sexy camaro off the lot. Bob worked really hard to make this deal happen and was so excited for us. I feel like we have a friend for life and he knows we'll be back to get that convertible camaro someday. In the meantime, I'm honored and blessed to have done business with Bob Winn, and he will come highly recommended for all those who ask where we got our car. As I sit here writing this review I have tears in my eyes. Thank you Bob for making our dreams come true. We love you, Risa and Keith Doty, Overland Park, Ks-2 very satisfied customers!! ps A shout out also goes to Lara with our OnStar training and Caleb in the finance department. More

Ive had alot of car and trucks and maybe a few good Ive had alot of car and trucks and maybe a few good mechanics to work on them through the years, and I know to stick with agood one when you find one Ive had alot of car and trucks and maybe a few good mechanics to work on them through the years, and I know to stick with agood one when you find one. With that being said my 04 SS Silverado still runs like new. Any maintenance or upgrade was explained in detail and the work has been great,and with the experience of mr. James Ayers I have the baddest SS in the world More

I took my newly purchased 2000 Camero (manual) to McCarthy in Olathe for a simple oil change to be told my frt brakes were very thin, coolant dirty, and trans fluid dirty & burnt. I called Superior w McCarthy in Olathe for a simple oil change to be told my frt brakes were very thin, coolant dirty, and trans fluid dirty & burnt. I called Superior with this info because I put less than the 3,000 miles since my purchase and I'm thinking, "How can that be?" Jason Murray, Serv Conslt, said I should definitely get a second opinion; he couldn't believe that was true either and offered if I would bring it back they would take a look and even show me what they find. He took me in same afternoon and immediately put Kurt, Shop Foreman, to work on my car. Once ready, Jason took me to their auto shop where my car was apart and he and Kurt thoroughly went over the process of how they determine when things are ready to be changed. They showed me the measuring tool for the brake pads and mine were between 5-6 mm (not the 3mm that McCarthy said); the coolant was light pink and clean (not dirty); and the trans fluid was mildly dirty from use but no burnt smell (that is something that can't be mistaken, as they let me smell burnt trans fluid from another vehicle). All-in-all, I was very pleased with the way Jason Murray handle my situation. It has now been proven that I can trust Superior Chevrolet with the maintenance of my wonderful car. Thank you Jason and Kurt for putting my mind to rest over the condition of my car and saving me over $400 dollars of unnecessary work. And shame on McCarthy for their shady ways! More

Krista takes the best care of our cars !! I trust her. If she tells me a repair is needed I just tell her to do it. Bernie goes way beyond the call of duty ! If I have a question about anything to do with ca she tells me a repair is needed I just tell her to do it. Bernie goes way beyond the call of duty ! If I have a question about anything to do with cars I ask him. He has many years of experience in the automobile repair business. If he does't know the answer he will find it. As long as I am able to drive I will continue to have Superior Chevrolet service our automobiles. More

I needed an oil change and Krista does a great job of checking everything over to make sure nothing else needs done. I've been going to her for 3 years now and this old lady appreciates the fine job the checking everything over to make sure nothing else needs done. I've been going to her for 3 years now and this old lady appreciates the fine job they do, I've never had to bring my car back for things that weren't fixed and with a busy schedule you like that. More

I bring my company fleet trucks here because Bernie understands that my truck is a very important part of my job. He makes my vehicle a priority and always takes care of any problems I have quickly. He understands that my truck is a very important part of my job. He makes my vehicle a priority and always takes care of any problems I have quickly. He works with my demanding schedule and that of my employees. Everyone here is always a pleasure to work with and are very helpful. I have utilized several dealers in the area and I am now with Superior because of the excellant service I receive here. More

I would recommend this dealership and often do. They have never disappointed me. They consistantly deliver the service they promise at pricing they promise. Every employee takes the time to greet me and make never disappointed me. They consistantly deliver the service they promise at pricing they promise. Every employee takes the time to greet me and make me feel welcome. The facility is always clean and they get me in and out of there very quickly. I don't live close but I do not mind the drive since I am always well taken care of. More

JAMES AYERS AND HIS SERVICE STAFF IS SECOND TO NONE EVERY TIME I 'AM THERE ALWAYS GREETED WITH A SMILE AND HOW CAN WE HELP YOU WHATEVER I NEED DONE FROM A RECALL TO STANDARD SERVICE THEY GET ME AND OUT IF YO TIME I 'AM THERE ALWAYS GREETED WITH A SMILE AND HOW CAN WE HELP YOU WHATEVER I NEED DONE FROM A RECALL TO STANDARD SERVICE THEY GET ME AND OUT IF YOU NEED SERVICE SUPERIOR IS THE ONLY PLACE TO GO FOR YOUR CHEVROLET NEEDS AND THERE PRICING IS ALWAYS FAIR AND WHEN YOU ARE IN THE SERVICE AREA YOU CAN SEE THE MECHANICS CARE ABOUT THE WORK THEY DO More

The staff at Superior always makes the dreaded car services a little easier by being efficient. I am always impressed with their work and how they get it done in a timely manner. I have purchased my services a little easier by being efficient. I am always impressed with their work and how they get it done in a timely manner. I have purchased my last two vehicles from them, and that department does a great job too. Every person that I have dealt with is always friendly and willing to help. I do not plan to go anywhere else and I will continue to recommend Superior to my friends and family. More

I have purchased my last 4 new vehicles from Superior and have no intention of purchasing from anyone else. As for the service it is second to none I have all my service done at Superior and I beleive that have no intention of purchasing from anyone else. As for the service it is second to none I have all my service done at Superior and I beleive that is the reason my truck has been so relaiable for the last 125 K miles. I would and have recommended this dealership sales and service to many of my freinds and all have thanked me for helping them out. The service department has fixed EVERY thing I ever need ed fixed. Superior Chevrolet What a Keeper Thanks John Melton More