Hendrick Chevrolet Shawnee Mission

i have driven over 1,000,000 miles in a chevrolet suburban or gmc yukon over the last 29 years, so i have had the opportunity to experience service all over the midwest. i have never seen a dealersh suburban or gmc yukon over the last 29 years, so i have had the opportunity to experience service all over the midwest. i have never seen a dealership so customer service satisfaction oriented, as superior chevrolet. james, bernie, jason, and krista, have continually advised me on service issues that they have found during routine service visits, that have saved me down time later. when you are on the road like i am, it makes a big difference to have a proactive service department that keeps you "on the road" rather than spending down time in a rural setting, because you had a failure. 02-25-2010. michael t. egan More

Great people to work with, and excellent service department. Well trained technicians, both factory trained and ASE certified. Have purchased many vehicles from Superior Chevrolet and have been havi department. Well trained technicians, both factory trained and ASE certified. Have purchased many vehicles from Superior Chevrolet and have been having my vehicles serviced there for the past 18 years. More

Several years ago I had less than satisfactory warranty experiences with a different dealer regarding my Corvette. I called Mr. Ayers and discussed my concerns with him. I cannot say enough about how he an experiences with a different dealer regarding my Corvette. I called Mr. Ayers and discussed my concerns with him. I cannot say enough about how he and his staff went out of their way to take care of my warranty issues. We have purchased 2 new 2008 Silverados form Superior Chevrolet and were pleased with the purchase experience. My son has had one of the Silverados in for a couple of warranty items. The service he received was excellent. These days it seems that poor customer service is all to commonplace. It is fantastic to find a dealership that will take the time really listen to the customer's concerns, take car of the problem and treat the customer's vehicle with care. I would highly recommend the service department at Superior Chevrolet. More

I have been tot his dealership many times in the last 6 months for maintanence and warranty work on my 2007 Trailblazer. They always take the time to explain everything going on and work to get my truck o months for maintanence and warranty work on my 2007 Trailblazer. They always take the time to explain everything going on and work to get my truck out of the shop as quickly as possible. Jason Murray goes the extra mile to ensure that my experience is a good as possible every time. More

We have bought 2 vehicles from this dealer, and had one repaired by the body shop. My neighbor told me about a salesman that helped him at Superior named Bob Winn. Bob and I immediately struck up a relat repaired by the body shop. My neighbor told me about a salesman that helped him at Superior named Bob Winn. Bob and I immediately struck up a relationship and I bought my 08 suburban from him and then later bought my 09 silverado. I am now looking for another truck and he is the only salesman that I will buy by from. Once somebody treats me right with good customer service and a good deal, I will be a repeat customer. I found that we had a good experience from the whole dealership. More

Excellent Service Department. I have five cars and they work on all of them. Four of them are GM and one Chrysler. All of my GM cars have over 100,000 miles on them and my Escalade is getting ready to se work on all of them. Four of them are GM and one Chrysler. All of my GM cars have over 100,000 miles on them and my Escalade is getting ready to see 200,000. Superior Chevrolet keeps them on the road and going strong! I have often said that you could eat dinner off their shop floor it is so clean. They also survey you very often to insure that you are completely satisfied. I would highly recommend them to anyone seeking great service at a fair price. More

Bob Winn was able to find me a Chevy pick-up that fit my needs exactly. I was able to get a GREAT price on my truck. I have had good luck with it and enjoyed Bob keeping in contact with me after the sale to needs exactly. I was able to get a GREAT price on my truck. I have had good luck with it and enjoyed Bob keeping in contact with me after the sale to make sure that the truck was doing fine. Just a few days ago, I locked the keys in my truck. I had forgot to write down the ON-STAR number to unlock the vehicle. I called Bob and he was able to get the number for me immediately. I was recomended to Superior Chevrolet by a friend and I have recomended the dealership and Bob to others. More