Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
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1,559 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
"I recently had my truck serviced at Hendrick in Concord, and I cannot say enough good things about my experience with Lisa. A few months ago, my front wheel hub bearings went bad. While both were noted as f and I cannot say enough good things about my experience with Lisa. A few months ago, my front wheel hub bearings went bad. While both were noted as failing, only the noisy one was initially replaced. When I questioned this, Lisa was incredibly honest and professional. She apologized for the inconvenience and gave me her word that if the issue persisted, they would take care of it. Because I need my tools for work, I couldn't leave the truck longer at that time, but when the noise eventually returned, Lisa honored her promise exactly as she said she would. In my line of work managing trades, finding someone with that level of integrity is rare. Lisa is the kind of person I’d trust in a $15 million finished home to get the job done right without supervision. Thank you, Lisa, for your precision, professionalism, and for restoring my faith that some people still keep their word. Merry Christmas to you and your team!" More
I am a proud owner of a Hendrick 2026 purple Jeep Wrangler, and I would give the dealership 10 stars if possible! I was looking for a purple reign Wrangler with specific packages. Other dealers in Wrangler, and I would give the dealership 10 stars if possible! I was looking for a purple reign Wrangler with specific packages. Other dealers in the area were pressuring me to "look at what was on the lot" and were very negative about the order process. From my first visit with Tray, through the delivery with Jeff and Tyler, this was the BEST car buying experience I have ever had!! They all treated me with utmost respect, answered all my questions, and did not rush me to make any decision along the way. More
I had a great experience with the sales staff. My sales associate was pleasant and patient. His depth of knowledge and attention to detail is what sold me on my vehicle. My sales associate was pleasant and patient. His depth of knowledge and attention to detail is what sold me on my vehicle. More
My wife and I had an outstanding experience at Hendrick Chrysler Dodge. We worked with Doug, Todd, and Jeff, and they were an absolute dream team. We had some specific requirements regarding our financing Chrysler Dodge. We worked with Doug, Todd, and Jeff, and they were an absolute dream team. We had some specific requirements regarding our financing and interest rate, and they didn't just listen—they made it happen. It’s rare to find a dealership that genuinely works with you to meet your financial goals rather than just pushing a deal. Doug, Todd, and Jeff were professional, transparent, and respectful of our time. If you want a team that will actually fight to get you the best deal and the right rate, ask for these three. We are loving our new vehicle. More
I thought trade-ins were supposed to bringing more in value for used cars right now? Not costing $5,000 more on trades ins than 4 months ago. Run here! Concord is charging more for customer trade ins. R value for used cars right now? Not costing $5,000 more on trades ins than 4 months ago. Run here! Concord is charging more for customer trade ins. Run! Stealing from people! Just filed complaint with corporate office and Jeep corporate as well! This was so bad is why I filed complaint! More
Well I have to say, this was one of the most pleasurable new truck purchases I have ever made. First my Sales Person, Darren Dennis listened. He did not try to change direction, or act like he knew what I new truck purchases I have ever made. First my Sales Person, Darren Dennis listened. He did not try to change direction, or act like he knew what I wanted he listened. I explained what I was looking for, showed him examples , and he took me to the exact truck I was looking for. I shared with him.I did not want to discuss a payment. I did not want to talk about financing that I wanted an out the door price, bottom line best price you can give me. I expected some game playing, like we always get, however that never happened. He beat the price I had expected !! This was a huge surprise. I let him know I was not interested in financing through the dealership, that I was going through my credit union. Of course, is any salesperson would do.He asked me to give me a chance, so I did, and I was very impressed. Again they exceded my expectations. That was a surprise. Even more enjoyable was working with Todd in Finance, who, by the way, is great person !! Did not play any games when it came to signing the loan. I was not going to pick the truck up for a couple days after I'd actually signed the paperwork. I let them know I'd be there around five p m today. Of course I ended up arriving early, by an hour. While I finalize this transaction with todd in finance, I enjoyed my conversation with him for about thirty minutes. And then, of course, they come in.And tell me, my truck is ready early.And the detail was phenomenal. Thank you, darren, todd, and everybody at hendrick.For this no stress experience !!! More
Excellent experience! It was a great pleasure to work with Jeffrey Stark & Tyler Stone. I was able to get the Truck I wanted. They are very polite, knowledgeable and exper It was a great pleasure to work with Jeffrey Stark & Tyler Stone. I was able to get the Truck I wanted. They are very polite, knowledgeable and experienced professionals. If you are looking for a vehicle, new or used, this is the dealer to go to. We have bought several vehicles from them and never have had any problems. Always have a had a smooth transition. It’s a great place to shop for the vehicle of your dreams!!! Ask for Jeffrey Stark when you go! More










