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Hendrick Chrysler Dodge Jeep RAM Wilmington

Wilmington, NC

4.9
1,077 Reviews

219 S College Rd

Wilmington, NC

28403

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1,077 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington

December 09, 2025

Our experience with your service department has been excellent. Our Service Representative (Aaron) has made numerous recommendations of repairs that were needed and explained why they were required. W More

by rwmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Marcheese
Dec 11, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Rwmatthews, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington.

December 08, 2025

I took my Jeep in for an oil change. Vincent was the associate who helped me. He was very helpful and made the process easy. More

by seantaber1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bing
Dec 11, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

If you have any further questions, please don't hesitate to reach out!

December 04, 2025

Jay was extremely knowledgeable of the trucks I was looking at. He was flexible to my schedule and worked with me to ensure I got the vehicle I wanted. All along the way, I never felt pressured, which More

by jason.hoffmann
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jay Land
Dec 09, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Jason.hoffmann, we're glad to hear you enjoyed your visit.

December 04, 2025

I have bought my last four trucks from Hendricks. My experience is always been great. Thank you. Dania. More

by jmoyer20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dania Flaverney
Dec 09, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Hi Jmoyer20, we are very happy to have provided you with such a positive experience!

December 04, 2025

Rafael was great. Communication, quick service, and got me in and out and they have a nice waiting area that I was able to complete my work in. More

by 421MCDUFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Labraddoe
Dec 09, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

If you have any further questions, please don't hesitate to reach out!

December 02, 2025

I took my Jeep to Justin at Hendrick for servicing, and I had a fantastic experience. More

by Phinz4life2
Recommend Dealer
Yes
Employees Worked With
Justin Austin
Dec 03, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Phinz4life2, we're glad to hear you enjoyed your visit.

December 02, 2025

I recently had the pleasure of interacting with Patrick, and I must say, his customer service was outstanding. From the moment I reached out with my questions, he was friendly, attentive, and genuinely eage More

by BrettM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Woerner
Dec 03, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Thank you, and have a fantastic day!

December 01, 2025

Great people to work with. Justin, thanks for getting my car back on the road! More

by JeepForLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheera King, Justin Austin
Dec 02, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Thank you, and have a fantastic day!

December 01, 2025

Patrick was amazing. Explained to me the issue and was very attentive which I sincerely appreciate!!!! More

by JLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Woerner
Dec 02, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Jlr, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington!

November 28, 2025

Recently, completely taken advantage of by Hendricks RAM. With a perfectly kept/maintained 2018 RAM 2500 with less than 75,000 miles, I was charged $3,254.54 to replace a heater core? Charged me over double More

by Ramguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Labrador
Dec 02, 2025 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (910) 239-4138 so we can work towards a resolution. We look forward to hearing from you.

Dec 02, 2025 -

Ramguy responded

A formal letter of complaint was sent yesterday to the GM of this dealership yesterday outlining complaint and next steps. The service department manager and team denied any resolution. Next steps, include several steps to warn others of this dealers pricing models and unwillingness to work with a multi RAM owner.

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