Hendrick Chrysler Dodge Jeep RAM Wilmington

Overall I had a good experience getting service and repair work done. The advisor was friendly, thorough, and understanding. He answered my questions and took his timem thanks, Aaron! repair work done. The advisor was friendly, thorough, and understanding. He answered my questions and took his timem thanks, Aaron! More

had a wonderful experience in service, they did a great job and "ill be back"🐱‍🚀 job and "ill be back"🐱‍🚀 More

Aaron and Joe did such an amazing job. Service department is all around amazing will Be back Service department is all around amazing will Be back More

CHRIS AND AARON DID AN EXCELLENT JOB AND MAKE ME FEEL SOOOOOOOOOOOOOOOO SPECIAL HAPPY GIRL HERE! SOOOOOOOOOOOOOOOO SPECIAL HAPPY GIRL HERE! More

Friendly people, repairs completed on time. A special shout out to my service advisor Chris Noyes. A special shout out to my service advisor Chris Noyes. More

Khristine Haar did a great job assisting with my visit. She explained the service and ensured I understood what was done. This is the second time I have worked with her and I will be requesting her in th She explained the service and ensured I understood what was done. This is the second time I have worked with her and I will be requesting her in the future. I appreciated the video from the technician as he was servicing my jeep. More

called AARON FOR APPOIMENT TO HAVE JEEP SERVICED ARRIVED AT DEALERSHIP CAME IN GAVE HER THE KEYS SHE TOLD NE IT WOULD BE READY IN A SHORT AND IT WAS .ALLWAYS A PLEASUR TO WORK WITH HER A GREAT NS ARRIVED AT DEALERSHIP CAME IN GAVE HER THE KEYS SHE TOLD NE IT WOULD BE READY IN A SHORT AND IT WAS .ALLWAYS A PLEASUR TO WORK WITH HER A GREAT NSERVICE WRITER. JOB DONE RIGHT AND ON .TIME SEE YA"LL SOON. THANKS STEVE FARMER More

Vincent is always looking after my best interests. He makes sure that I am aware of any potential problems before they become problems as well. He makes sure that I am aware of any potential problems before they become problems as well. More

They sold me a lemon 2015 Jeep Cherokee Limited knowing it have transmission issues but lied. I had the jeep for 3 months and 10 days before it started having mechanical issues. Transmission, steering and it have transmission issues but lied. I had the jeep for 3 months and 10 days before it started having mechanical issues. Transmission, steering and Frontend shocks. I paid cash 16,500.00 for this jeep. They knew it was a lemon when they sold it to me.Ii wouldn't advise anyone to by a car from this dealership. If you knew nothing was wrong with the Jeep why they offer to pay half to fix the problem. because they knew the problem had already existed before the sale! I refuse to pay for a mechanical problem that they knew had already existed upon purchasing. More

I’ve had the WORST service experiences at this place & the last one takes the cake. I bought my Jeep from Stevenson Hendrick Honda (amazing staff & service), but whatever they can’t take care of I unfor & the last one takes the cake. I bought my Jeep from Stevenson Hendrick Honda (amazing staff & service), but whatever they can’t take care of I unfortunately have had to go to Jeep for service a few times. About 4 months back my seatbelt wasn’t retracting the right way, along with a few little other issues, but that was the main one. I went to pick up my Jeep the bill was over $600 & tbh I really wasn’t thinking as my son was in the middle of battling cancer, so my brain was obviously not all there. After abt 2wks I realized why was my bill this much and I have a warranty. I was back at Honda and asked my service guy if that should’ve been under warranty and he looked it up & it was supposed to be. So basically they charged me for something that should’ve been covered. I have texted Aaron the service guy I was dealing with at Jeep. Basically ignored me several times. Have even called asking to speak with the service manager, left him messages on his VM and never a call back. I’ve been so very frustrated and so annoyed that this place would do this to someone. Especially with the fact that I’m dealing with so much and they could care less. I would NEVER EVER buy a car from them just from all the awful experiences I’ve had. They are not trustworthy and will give you the run around….basically if I want my $$ I will now have to go to small claims court to deal with this because it’s no small chunk of change. I guess I don’t have enough to deal with…… More