Hendrick Chrysler Dodge Jeep RAM Wilmington

They are great when it comes to searching for the right vehicle, however once you have paid for said vehicle it appears they completely forget about you. I bought my Jeep a little over a month ago and I’m vehicle, however once you have paid for said vehicle it appears they completely forget about you. I bought my Jeep a little over a month ago and I’m still waiting for a second key, after two phone calls and one visit to the dealership about this issue. Also I had to get it towed back to the dealership which resulted in a $1,700 bill from something they did not disclose at the time of purchase. More

They had a good variety of vehicles to choose from and our salesperson Dania was very patient and helpful while we found the right one for our needs. our salesperson Dania was very patient and helpful while we found the right one for our needs. More

Jay Land is a pleasure to work with. We recently traded in 2 cars and purchased 2 other cars and Jay was very attentive and met also out needs. We recently traded in 2 cars and purchased 2 other cars and Jay was very attentive and met also out needs. More

Friendly, professional and timely. Nice waiting area, excellent customer service. Great receiving area. Highly recommend Nice waiting area, excellent customer service. Great receiving area. Highly recommend More

Mason and the service guys were awesome! They got me an appointment extremely quick and did a great job! They got me an appointment extremely quick and did a great job! More

I'm writing a second review because I had to come back and finish some paper work and the account team was so nice and easy to work with! They took the time to explain some things that I didn't understand and finish some paper work and the account team was so nice and easy to work with! They took the time to explain some things that I didn't understand and they looked happy to help! Thank you! More

Great customer service. Drew is always so nice and willing to help no matter what it takes. Also give practical advice. I don't ever feel pushed into receiving service th Drew is always so nice and willing to help no matter what it takes. Also give practical advice. I don't ever feel pushed into receiving service that is not actually needed. More

Always professional, always courteous, always deliver results. They truly know how to take care of their customers. results. They truly know how to take care of their customers. More

I’m so happy the Hendricks bought this dealership. Everything is better and it’s my second dealing with them. I had 3 mini Coopers in Charlotte and loved the sales and service departments! The one thi Everything is better and it’s my second dealing with them. I had 3 mini Coopers in Charlotte and loved the sales and service departments! The one thing that’s didn’t change is my service adviser Aaron. He is the main reason I drive across town for service. I’m out of warranty so now I am concerned about cost if something goes wrong. On my recent visit he advised me my problem with the noise could wait and didn’t push me to have the repair. He was also honest about my tires saying I had 6 mo instead of other places that said I needed to replace them now. Currently, I’m hoping to trade in soon with the confidence Aaron will take care of me! Thanks Aaron for your outstanding job! More