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Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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874 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
June 05, 2017
Great customer service Appreciate the customer service and dedication from the Neuwirth team, especially Jeff (sales associate) and Kevin, (finance team/mgmt) for their effo Appreciate the customer service and dedication from the Neuwirth team, especially Jeff (sales associate) and Kevin, (finance team/mgmt) for their effort in working a challenging credit issue, being patient, dillegent, and not too pushy 😉! More
by Jason H
Employees Worked With
Jeff Williams
May 28, 2017
A great experience When I got to Neuwirth Motors I was greeted by Maxine Murray. She invited me over to her desk and proceeded to help me figure out what I was looking f When I got to Neuwirth Motors I was greeted by Maxine Murray. She invited me over to her desk and proceeded to help me figure out what I was looking for and showing me the selection of vehicles that they had on the lot. Maxine is a very capable and professional sales consultant and I would highly recommend anyone to go see her for your next vehicle. More
by W. Berryman
Employees Worked With
Maxine Murray
May 27, 2017
Very pleased and new loyal customers We were first time customers to this dealership and were so very pleased with our salesmens customer service, knowledge, and honesty. He went high abo We were first time customers to this dealership and were so very pleased with our salesmens customer service, knowledge, and honesty. He went high above standards to meet our needs and find us the perfect car. More
by MeganC
Employees Worked With
Matt Vannello
May 24, 2017
Great customer service . Mr Lehman is the best sales person!!!!! We just didn't buy one car from him we bought two cars from. Thank you for giving us Great customer ser . Mr Lehman is the best sales person!!!!! We just didn't buy one car from him we bought two cars from. Thank you for giving us Great customer service . More
by Jwhaley1970
Employees Worked With
Popeye Lehman, Mike Altilio
May 24, 2017
Great Job Popeye When I came to dealership I was in a bad situation. Now I'm in a brand new Ram truck and loving it. Popeye and his team are the best When I came to dealership I was in a bad situation. Now I'm in a brand new Ram truck and loving it. Popeye and his team are the best More
by Ram Guy
Employees Worked With
Popeye Lehman
February 15, 2017
Vikki w/ Saltscapes Bought my 5th vehicle in October. Brian Johnson at the Ram Center was awesome to work with. This was my third truck for my business and have purchased Bought my 5th vehicle in October. Brian Johnson at the Ram Center was awesome to work with. This was my third truck for my business and have purchased 2 jeeps as well. Follow up services have been painless and timely since working with Brian. More
by Vikki E. Morrow
Employees Worked With
Brian Johnson and Ken Hendricks in financing
February 10, 2017
Excellent experience We just bought our 4th vehicle from Neuwirth, and the last two times we have worked with Adam Wells. He is the ONLY salesman we have ever **wanted** We just bought our 4th vehicle from Neuwirth, and the last two times we have worked with Adam Wells. He is the ONLY salesman we have ever **wanted** to work with a second time! We highly recommend both Adam and Neuwirth Motors.... More
by diane_at_dogtrain
Employees Worked With
Adam Wells
December 20, 2016
Disappointing Experience I am so disappointed to say the least. I live in Myrtle Beach and traveled here to get the best "deal" on a jeep. With the experience I have had, I wi I am so disappointed to say the least. I live in Myrtle Beach and traveled here to get the best "deal" on a jeep. With the experience I have had, I will buy locally only! From the beginning, unfortunately our sales person just did not have it together. We had financed our car ourselves and when we arrived to do paperwork, we waited for an hour and half when most of everything was done. It was really disappointing that you only get $15 of gas when you purchase a car. I have never heard of that before. When you make the 2nd largest purchase that you will ever make besides your home, its sad the most you will get is $15 of gas. With past experiences, you receive a full tank of gas. We were promised that a 2nd key would be mailed to us, that never happened. We had to make phone calls about our license plate tag because our paper tag had expired without us receiving our new tag in the mail. We had sent them everything they needed the week of purchasing the car so there were no delays. The most upsetting thing is, I purchased my vehicle just over a month ago and it already needs service! It has a touch screen in which the FM Radio portion will not work. It is "frozen". I called to set up an appointment this morning for service and wanted to ensure that this was covered. I was assured it was however there was a $100 deductible. This was never discussed with us when purchasing the car. NEVER in my life have I heard of a "deductible" for something that is covered under a warranty. This is very discouraging and I can't say that I can recommend this place. More
by Jeep
Employees Worked With
N/A
November 01, 2016
Terrible customer service Purchased my dodge dart from neuwrith in 2013 and have had the misfortune of either getting all of my service needs through them or risk voiding my wa Purchased my dodge dart from neuwrith in 2013 and have had the misfortune of either getting all of my service needs through them or risk voiding my warranties. The only positive customer service I've had was with my salesman, Adam Wells. After that it's been nothing but poor attitudes and misinformation. Most recently, I had a service appointment scheduled for 9am and when I arrived at 845 I was told told my car wouldn't be able to be looked at for at least 2 hours. What's the point of scheduling appointments when walk-ins get priority over you. When I went to the front desk to ask about the wait I was told in a very defensive manner that I needed to see someone else because all he was handing was oil changes and didn't know anything else. How was I supposed to know that??? Long story short, don't deal with this dealership unless it's your very last option. More
by IHaveADart
Employees Worked With
Adam Wells
June 30, 2016
The one and only dealership in NC for me I have been a customer of Neuwirth Motors for over 10 years and there is a very good reason why. It started with Jeff and Allen Thomas with their hon I have been a customer of Neuwirth Motors for over 10 years and there is a very good reason why. It started with Jeff and Allen Thomas with their honesty and sincerity helping me with a problem I had. Under no circumstances were they obligated and they certainly was not making any money. What they did was help a person because that is the type of people they are. They won my trust and not one day have I ever regretted not staying with them. They actually treat me as if I was a part of their family. Then I met Dania Flaverney 2 years ago when I decided to buy a truck, Well I thought Jeff and Allen were pretty awesome, Dania is right there with them. He loves people and loves to help them, and that is exactly what he did for me again today 6-30-16 when I traded in my truck for a new 2016 Ram. Honest and sincere, with a beautiful heart I could never see myself going or dealing with anyone else. These guys go out of their way for you and I can not say enough times it is sincere. So thank you Jeff and Allen Thomas, Christian Gibb for helping with my finance, and Dania Flaverney, the best salesman I know. Sincerely, Tina M. Navale More
by Teddy
Employees Worked With
Dania Flaverney, Jeff and Allen Thomas, Christian Gibbs
