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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,653 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,653 reviews

March 23, 2020

Very Nice and Patience!!Make Sure u like and love you new vehicle. Work out all kinds of deals that u make like.. Mr.Corey Scott More

by Josephyarbrough2003
Recommend Dealer
Yes
Employees Worked With
Corey Scott
Mar 25, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Josephyarbrough2003, thank you so much for the positive review!

March 22, 2020

I had a great experience buying my vehicle from Hendrick Chrysler Dodge, in Hoover. The process was stress free, and my salesperson, Jessica, and her team were awesome. More

by Amkam3
Recommend Dealer
Yes
Employees Worked With
Jessica Cambron
Mar 23, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2020

They were great and profesional and made sure i was comfortable and got what i wanted real nice people that im sure ill be dealing with again in the near future More

by rileyboy0974
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Austin Daugherty
Mar 23, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Rileyboy0974, thank you for sharing your positive experience!

March 20, 2020

Very arrogant. Don’t stand by commitments. Don’t about whether you are nor want to be a repeat customer. He has that what he say attitude. More

by Ms G
Recommend Dealer
No
Employees Worked With
Adam Lader
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Customer returned to dealership after purchasing 5 months prior saying we owed her a DVD player. Obviously we were surprised and ask to see paperwork stating this. Customer stormed off.

Mar 20, 2020 -

Ms G responded

This is what really happened. I spoked with saleman within the same week of purchase about headphones and remote missing. He stated he checked for items that wasn't located and they would have to be ordered. Two weeks later I called salesperson to see if items came in. He responded he will check with the service center. I called him again and was told that was his off day and he would check if they were in when he returned to work. So yesterday since it was time for my oil change, I said let me just see him in person. Front desk told me I could tell my issue to the manager. This is the same manager whom stated unless I had $5000 then I could only qualify for 2017 even I had just had 2019 totaled that the insurance with gap paid it out. I didn't have a reason to storm off. I stated I thought that since the salesperson whom worked under you didn't do stand by his word, it was only right for you to so don't tell me you understand my problem because you don't. And that was it. You don't deserve that one star now for that lie. God knows what happened. Another thing I got my 2019 thru ADAMSON FORD. The staff including manager made sure everything was good even checking behind saleman. Did you? And before you ask I was going back but we were passing by and my partner saw the charger so we stopped.

March 20, 2020

Quentin was very helpful towards me being able to drive off the lot with a 2015 Jeep Sport. It’s and amazing vehicle I’ll suggest anyone to visit Quentin for a vehicle. More

by Steventgordon9223
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Chris Cornelius, Chad Arrington, Desmond Gray, AJ Given
Mar 23, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us!

March 19, 2020

Working with James Kennedy and Adam Lader, I had an awesome car buying experience. It was a smooth no pressure process of identifying the car that met my needs within my price range. I would highly rec More

by SkimFL
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Chandler Miller, James Kennedy, Holley Frings
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Skimfl, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Hoover!

March 19, 2020

I have had a great experience with Hendricks. The salesman that sold me the car, the finance dept and the service dept have all been very polite and helpful when I had any questions concerning my jee More

by Tricia Huff
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Chris Sloan, Desmond Gray
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Tricia Huff, we're so glad that we were able to go above and beyond your expectations!

March 19, 2020

Awesome Experience!!! My sales guy Larry was so nice. He did a awesome job helping me get a new vehicle. Joel Watson and Chris Bell was awesome as well. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Chris Bell, Joel Watson, Larry Maddox
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us!

March 19, 2020

Chris was great! I had a few questions to ask him reguarding my jeep he was very prompt with the answers. Very nice guy and kept in contact with me during the the time I had there getting my jeep se More

by Tricia Huff
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Tricia Huff, we are very happy we could provide you with a positive experience!

March 19, 2020

Arrived at 4pm for oil and fuel filters to be changed. Truck was serviced and work completed at 5:15pm. Waited additional 45 minutes to be told invoice was ready. A little disappointing. Normally better a More

by Mac
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Mar 20, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Mac, we're so glad that we were able to go above and beyond your expectations!

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