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Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

Birmingham, AL

4.8
993 Reviews

993 Reviews of Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

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April 17, 2024

Great communication and excellent work. Got my car in and out in a timely manner and kept me updated through the whole process. More

by Vdg396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 17, 2024

Emily has done a great job in service always ready to help with any problem. Pleasure to work with More

by willettjkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 15, 2024

Exceptional service and timely results. Went over and above expectations. Highly recommend this dealership and Mike More

by perry.algren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 14, 2024

Andrew in service is best best best best best best best best best best best, why 15 words? More

by veteranconceptsedc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilhelms
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Andrew is the best ever hands down- go see him if you want the greatness More

by patrick.kevin.farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilhelms
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

My service advisor Mike was very courteous and helpful. I would recommend service with Hendrick anytime. More

by quackingturtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

Great quick service, polite customer service. No problems and we were out in 45 minutes More

by thomasvincent165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

I worked with Emily in service, regarding my 2013 Dodge Charger. They were very upfront regarding the problems that I had. They worked with my extended warranty. Definitely recommend using them. More

by tuckerh0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Helvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 02, 2024

Thanks for the help Mr. Farnham . You’re a wonderful service advisor and do a great job at assisting me with any issues I come across . Keep up the magnificent work and than More

by CarMax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 02, 2024

We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option More

by Paul.beauchamp
Recommend Dealer
Yes
Employees Worked With
Jack Helvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience! If there's anything further we can do for you, we are happy to help!