Hendrick Honda Hickory

I'm driving now so can't write too much. Just want to hit stars Just want to hit stars More

Service is based on manufacturer suggested time lines, not thorough inspection of the car components. This is very frustrating as repairs are sold as critical when no one has actually visually inspected t not thorough inspection of the car components. This is very frustrating as repairs are sold as critical when no one has actually visually inspected the part. Service is also slow. We were on site for two hours for a scheduled oil change that shouldn't have exceeded 45 minutes at most. Staff is friendly. But that doesn't mean a whole lot when you're having to wait and feel that you're not getting honest information. More

Aaron is a excellent person. He is very honest and helpful. Good price on car! He is very honest and helpful. Good price on car! More

The Service Advisor I work with is Zac Keener and he is great. Zac takes the time to explain the service process, my vehicle needs, offers options, listens to concerns and makes sure I leave happy with my great. Zac takes the time to explain the service process, my vehicle needs, offers options, listens to concerns and makes sure I leave happy with my service. More

This was a great experience. I was welcomed by and cared for by Noah Haney. He explained what was need for the inspection and called me promptly when the work was completed. I was welcomed by and cared for by Noah Haney. He explained what was need for the inspection and called me promptly when the work was completed. More