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Hendrick Honda Hickory

Hickory, NC

Overview
Reviews
4.8
1,008 Reviews
Call Dealership (828) 270-7678
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945 US Highway 70 SE

Hickory, NC

28602

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Showing 1,008 reviews

January 27, 2026

Work was done in a timely manner. The price was as agreed upon. Overall a good experience. More

by PSIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany Sanchez
Report | Print
Jan 31, 2026 -

Hendrick Honda Hickory responded

Psipe, we are glad we could help! Thank you. We do hope we can be of assistance in the future. Take care!

January 23, 2026

Took my First feline in for service several months ago before a road trip. All I anted done was to double check everything before driving 2,000 miles even though the truck was 6 months old. Steven Gouge t More

by Bce15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gouge
Report | Print
Jan 31, 2026 -

Hendrick Honda Hickory responded

Bce15, we're happy to hear you've had such positive experiences with Steven Gouge from our service team! Please let us know if there is anything else we can do for you. We are more than happy to help!

January 22, 2026

My family has been customers of Hendrick Honda, Hickory and they have always been very professional! More

by carolann545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Pennell, Becky Yoder
Report | Print
Jan 31, 2026 -

Hendrick Honda Hickory responded

Hello Carolann545, we appreciate you taking the time to leave us this feedback. Our team strives to deliver professional experiences, and we are glad you've found this to be the case. If you have further needs or questions, please reach out!

January 21, 2026

Great service at this Honda. Highly recommended. We had a great experience. They open on Sundays too. More

by Momoftwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Rojo
Report | Print
Jan 31, 2026 -

Hendrick Honda Hickory responded

Momoftwo, we really appreciate your positive review! We are so happy to hear you had a great experience with our team. Thank you for your business and let us know if we can help with any questions.

January 13, 2026

Very prompt and personable service technicians. The facilities were very clean. Wait time to complete service was reasonable. More

by DDPRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Keener
Report | Print
Jan 23, 2026 -

Hendrick Honda Hickory responded

DDPrice, we are so pleased you enjoyed your visit to Hendrick Honda Hickory! Thank you for sharing this feedback. We do hope to be of assistance in the future!

January 13, 2026

The guys got me in and out quickly! Everyone there has always been very approachable and helpful. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gouge, Zach Cannon
Report | Print
Jan 29, 2026 -

Hendrick Honda Hickory responded

Susan, we're happy to hear you had such a positive experience with our team! Thank you!

January 12, 2026

Wait time is way too extensive. What good is an appointment if you still have to wait hours for a simple service. More

by CB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a, Darryl Watson
Report | Print
Jan 29, 2026 -

Hendrick Honda Hickory responded

Thank you for your feedback. We will be sure to share your comments with our team. We do offer a complimentary local shuttle if you need a ride home, to work, to local shopping or even to lunch while your vehicle is being serviced.

January 12, 2026

VERY FRIENDLY & ACCOMMODATING. WAITED ON THE SERVICE TO BE COMPLETE. ONLY TOOK ABOUT 45 MINS TOTAL. More

by TRACYCOFA49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PATTI GOOD PARTS & SERVICE, Zach Cannon, Dean Bradshaw, Tanner Mellon
Report | Print
Jan 23, 2026 -

Hendrick Honda Hickory responded

Tracycofa49, we really appreciate your feedback, your business and this review. We are glad we could help.

January 10, 2026

Quick and reliable service and got a same day appointment. Everyone was prompt, wonderful, and friendly! More

by Stephanie807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Lopez
Report | Print
Jan 22, 2026 -

Hendrick Honda Hickory responded

Hi Stephanie807! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

January 07, 2026

Service is based on manufacturer suggested time lines, not thorough inspection of the car components. This is very frustrating as repairs are sold as critical when no one has actually visually inspected t More

by Pholey102508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gouge
Report | Print
Jan 16, 2026 -

Hendrick Honda Hickory responded

Thank you for your feedback, Pholey102508. Our service manager, Hector Lopez, would like for you to call him at your convenience so that he can better understand your concerns and work toward a resolution. He can be reached at 828-267-7442. We look forward to hearing from you.

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