Hendrick Honda Hickory

Great service In for first service on wife's 2016 Pilot. Was greeted promptly and taken care of in a friendly and professional manner. Jason Snipes is cheerful, ene In for first service on wife's 2016 Pilot. Was greeted promptly and taken care of in a friendly and professional manner. Jason Snipes is cheerful, energetic and committed to excellence. More

Very Happy I ordered a sun visor for my wife's 2011 Honda Accord , it arrived just when it was supposed to. I picked it up and tried to put it on , with out kn I ordered a sun visor for my wife's 2011 Honda Accord , it arrived just when it was supposed to. I picked it up and tried to put it on , with out knowing what I was doing. I called Jason in the service department . Jason was very friendly and suggested I bring the car in and he would install it free of charge. Well true to his word , after arriving at the dealership Jason and a mechanic (didn't get his name) installed the visor in about 5 minuets. Now that is SERVICE. Great job Jason. Keep up the good work Honda of Hickory Satisfied customer from Lincolnton,NC More

Mel Tuttle is the Sales Representative To ask For Choosing and purchasing a new vehicle is never easy, but dealing with Mel Tuttle at Honda Cars of Hickory made the process enjoyable! He had called me Choosing and purchasing a new vehicle is never easy, but dealing with Mel Tuttle at Honda Cars of Hickory made the process enjoyable! He had called me about my airbag recall on my 2011 Honda CRV; he said "Come on in I have a deal for you on a 2015 CRV." I didn't make it easy for Mel either every figure he quoted me I had some outrageous figure in mind to throw back at him, however he knew I was joking with him!! After the test drive I was nervous as a cat this car is loaded and I am not crazy over all these "bells and whistles!" Mel reassured me that I was going to love the car when I got use to it. He was right it's a wonderful car and I love it!! I enjoyed working with all the guys that I met during my purchase.Even the financing was made more enjoyable because of the demeanor and personality of Patrick.This was my second car that I have purchased from Honda cars of Hickory. I would recommend this dealership; ask for Mel Tuttle - he is an awesome sales representative, very helpful and sincere. More

Love my car I had an excellent experience at Hendricks in Hickory because of the salesperson I had which was Mark Buchanan. He was an excellent salesman because I had an excellent experience at Hendricks in Hickory because of the salesperson I had which was Mark Buchanan. He was an excellent salesman because he was very attentive and informative. More

Service department and service department management is the worst . They will not do the right thing . They try to get out the cheapest way possible. They do not care about there customers they only car is the worst . They will not do the right thing . They try to get out the cheapest way possible. They do not care about there customers they only care about themselves and how to get out the easiest . I've bought 3 cars from them and every car has been an issue trying to get it taken care of and they've all been under warranty. I will never buy another car from Hendrick Honda and I will never send friends or family or anyone for that fact to buy a car from this place. More

A great experience Mark Buchanan was a great help as always. This is not my first Honda and Mark is the reason I keep coming back to Hendrick Honda Hickory. He is by far Mark Buchanan was a great help as always. This is not my first Honda and Mark is the reason I keep coming back to Hendrick Honda Hickory. He is by far one of the most courteous saleman I always look forward to working with him. More

Always helpful. Service department is always efficient and thorough in all explanations. Jason Snipes takes time to make sure all my questions are answered. It is we Service department is always efficient and thorough in all explanations. Jason Snipes takes time to make sure all my questions are answered. It is well worth the drive to Hickory for the great service. More

exceptional treatment Great experience no pressure , Mark Buchanan was was a gentleman ,very honest, and courteous. I recommended Mark to my son, He bought a new car a few Great experience no pressure , Mark Buchanan was was a gentleman ,very honest, and courteous. I recommended Mark to my son, He bought a new car a few days later. More

Used Vehicle Purchase I was passing through Hickory on business, but had seen a truck they had for sale. I stopped by the dealership, met Mel Tuttle, drove the truck and wi I was passing through Hickory on business, but had seen a truck they had for sale. I stopped by the dealership, met Mel Tuttle, drove the truck and within an hour I was back on my business trip and had purchased the truck. I assumed I would have to return to Hickory from Charlotte to pick up my new truck, nope.... Mel delivered it literally to my front door at 6:30 that same night. I am most pleased. Having purchased from many dealerships in my life, I would rate this experience at the top, no doubt.. Thanks Mel and all the staff in Hickory!! More

Excellent Experience I am 55 years old and have purchased a number of vehicles from a number of different dealers in my lifetime. I would rank this purchasing experience a I am 55 years old and have purchased a number of vehicles from a number of different dealers in my lifetime. I would rank this purchasing experience among the top two I have ever had.From the beginning to the delivery my salesperson, Phillip Rosenbalm was professional, personable and extremely patient. He also new the products well and was happy to answer every question I had no matter how ridiculous and offered an honest opinion when asked. I would highly recommend Phillip to my own mother. Not once did I experience a bit of pushiness from anyone from Phillip to the finance manager Bryan. Every step of the way I felt a sense of mutual trust and a willingness on the dealerships part to help me make the best decision. Not to mention I also received an extremely Fair and Just deal. Five thumbs up to all at Hendrick Honda of Hickory More