Hendrick Honda Hickory
Hickory, NC
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Beyond a Bad Experience!! I drove an hour and a half from Charlotte with price and trade agreement in hand only to be met with the classic squeeze, bait-and-switch tactics. This, after I emptied my entire ca Charlotte with price and trade agreement in hand only to be met with the classic squeeze, bait-and-switch tactics. This, after I emptied my entire car, including two children's car seats, and loaded everything into the new car. The sales person I dealt with over the phone guaranteed me that nothing would change once I arrived. Then, the New Car Sales Manager tried to reduce the agreed upon trade-in amount by three thousand dollars at the last minute, claiming that due to gas prices my car (2009 Sequoia) would be too hard to sell. What they don't realize is that it is going to cost them much more than three thousand dollars in lost business after I review and report them to Honda, TrueCar.com, and every other online site I can find. I received this service from New Car Sales Manager, Bryan Messick. Good news is, I returned to Charlotte and received a better deal anyway. More
The Honda Ridgeline is the second vehicle we have purchased from Honda Cars of Hickory within the past 13 months. There are numerous dealers in our area, Columbia, SC, to purchase vehicles from but w purchased from Honda Cars of Hickory within the past 13 months. There are numerous dealers in our area, Columbia, SC, to purchase vehicles from but we prefer to drive the 120 miles to purchase from Hickory Cars due to the quality of vehicles, nice people and the outstanding manner in which you are treated. We purchased our first car from Jay Brown and had planned to deal with him again but he was in a meeting so we had the priviledge of dealing with Aaron Shade. Both Jay and Aaron are first class and do not push you into something you are not interested in doing. The manager, unfortunately I can not recall his name, was also extremely nice and willing to work with us until we were satisfied. After agreeing to the purchase, we completed our transaction with Grace, who was just like the rest of the folks there-- extremely friendly, most knowledgeable and very, very helpful in explaining in detail all options with our purchase. We are extremely pleased with the quality of both vehicles we purchased from them. You owe it to yourself to give these folks a chance at your next vehicle purchase. More
Me and my mother were very much pleased with honda of hickory. We got a better price than any other dealers for what she wanted and the sales staff were great and very knowledgeable on the CR-V and all t hickory. We got a better price than any other dealers for what she wanted and the sales staff were great and very knowledgeable on the CR-V and all the options.Mark Buchanan who we dealth with in sales was great and the no pressure atmosphere we experencied thur out the whole sales process was very simply something that doesn't exist at most dealerships. Thank You again for your work on getting my mother what she wanted and a whole lot more,because the money she saved she got top of the line. We would 100% recomendend honda of hickory and Mark Buchanan to anyone looking for a new or used car! More
Pricing offered with absolutely no B/S and pricing was perfect I thought. Perfect meaning some profit for the dealer and a far better price to me than competing dealers. Salesman was friendly, knowledge perfect I thought. Perfect meaning some profit for the dealer and a far better price to me than competing dealers. Salesman was friendly, knowledgeable and thorough. He demo'ed the car features, programmed the cell phone bluetooth. At age over 70 years and several new cars purchases, this was the best purchasing experience I have had for the reasons noted above. More
I was impressed with the friendlyness of Bryan and the knowledge he conveyed about the car we seclected and the care he took to please us. I would recommend this dealership to others. No high pressure sal knowledge he conveyed about the car we seclected and the care he took to please us. I would recommend this dealership to others. No high pressure sales tactics, and very informative responsives to all our questions....thanks you Honda cars of Hickory.. More
I have had on and off again dealings with this dealership for almost 7 years and they always treat me with respect and honestly. This trip was for a new car and throughout the whole process I felt comfortab for almost 7 years and they always treat me with respect and honestly. This trip was for a new car and throughout the whole process I felt comfortable with everyone there. Everyone makes you feel like family, not just a cash cow. They do there best to give you the best deal and just as important they make sure you feel good about the whole experience. If you ever think about a new car, make sure you put this dealership on the "must visit" list. Even if you are not in the market for a new Honda, they have a great selection of good used vehicles. More
It was a wonderful experience. Deanna went the extra mile to make sure I had the car I wanted and would best suit my needs and budget. She was extremely patient, explained the differences and answered mile to make sure I had the car I wanted and would best suit my needs and budget. She was extremely patient, explained the differences and answered every question I had. I would highly recommend her to friends and family. More
I have given the rating of 5 on all items, because of the great attention to detail, price, cleanliness of dealership, friendliness of all we came in contact with. The sales reprentative, Mel Tuttle, wa great attention to detail, price, cleanliness of dealership, friendliness of all we came in contact with. The sales reprentative, Mel Tuttle, was excepionally friendly, spent much time with my wife and I going over vehicle details, both be fore and after the sale. We never felt rushed or pressured during all of the transaction. Mel knew all the details about the Honda CR-V that we purchased. We could not have asked for a better person to deal with. My wife and I are both in our 70's and have purchased several cars over the years, Mel Tutlle, is the best sales person we have ever dealt with. We must add also the the Hendrichs "Honda Cars or Hickory" dealership has a great reputation. More
We had the greatest experience purchasing a Accord Crosstour thru Honda Cars of Hickory, everyone was super nice and easy to work with, and helped us get a payment that we could afford. We will be pur Crosstour thru Honda Cars of Hickory, everyone was super nice and easy to work with, and helped us get a payment that we could afford. We will be purchasing in the future with this dealership!!! Thanks again.... More
These people listen to what I want. They don't try to sell the car only their way. There is no pressure, only help to find the deal I wanted, and the way that I wanted. Everything was explained carefully sell the car only their way. There is no pressure, only help to find the deal I wanted, and the way that I wanted. Everything was explained carefully, and we were given time to decide without pressure to make a quick decision. These people, and especially Mr. Mike Tilley understand how to deliver a car in this day and time. More


