This place is the biggest rip off I have ever encountered. I wish there were other choices for me, but I made the mistake of buying the extended warranty, which so far has covered nothing, as well as the maintenance plan, which isn't as good as what they say it is. First off, the maintenance plan is supposed to include an oil change every 3000 miles, but they started putting the oil change at every 5000 miles on the reminder sticker! The maintenance plan includes parts that break, but not parts that malfunction. The quoted wait time for me was an hour, but 3 hours later I am still waiting on my car. What the heck???? Totally not happy with them.