Hendrick Honda Woodbridge

Simply outstanding customer service. Exceeded all of my Simply outstanding customer service. Exceeded all of my expectations for a top-notch car service provider. A definte positive recommendation as the Simply outstanding customer service. Exceeded all of my expectations for a top-notch car service provider. A definte positive recommendation as the "go to place" for first class customer attention and outstanding car service!!! Thanks You. More

The pricde of my new 2009 Pilot was reasonable, but they scalped me on my 2005 Hybrid Accord trade-in. My son scraped the back side a little and it was a minor repair job when he test drove the car. I bou scalped me on my 2005 Hybrid Accord trade-in. My son scraped the back side a little and it was a minor repair job when he test drove the car. I bought it for him anyway. Then I bought it from him a short time later. When I came to buy my brand new 2009 Pilot, I was told that my Accord had been discontinued and was only offered $11,000, even though the brand new battery was worth $5,000 alone. More

I'm a highly intuitive person, and know immediately upon meeting people if I should trust them. Thankfully, when I shook hands with Jesse, I knew I could. I don't spend lots of money without doing my homewo meeting people if I should trust them. Thankfully, when I shook hands with Jesse, I knew I could. I don't spend lots of money without doing my homework first. I didn't feel Jesse was trying to do the "hard sell" with me, which I can't tolerate. I knew exactly what I wanted before I walked through Hendrick's front door. I wanted a Honda Odyssey, EXL with NAV, with an added DVD player in dark cherry. I bought exactly that with the exact trade in amount I expected for my 9 year old Kia, and paid the exact price I wanted to pay. Jesse and team had my dvd installed within the week, along with a security device. The added bonus was also the dealership package and a lifetime power-train warranty. That same evening I transported me, four other people, a giant mirror and groceries from here to there and gosh do I love that minivan. I believe Honda must have hired a women with children to help design it. Plus I love the blue tooth, the easy navigation, though I'm still figuring out some aspects to that, the 8 seats, the trash bag holder, the fold down center row arm rest, the deep well in the back which holds ample groceries, the easy fold down back row that folds easily into the well, the cool lights that seems to shine over to the side of the road too, the keyless entry, the shade for the middle row, the middle row windows that can go down, the place to put my phone when connected to the charger, the huge number of cup holders, the gorgeous paint work, the conversation mirror so I can see the people behind me, the music that adjusts to the noise outside, the controls that I can command through voice, though it might not quite have down my London/Oxford English, so I'll work on that and so on. When I returned to get the dvd and low jack installed Jesse took care of me and when I picked my vehicle up again, Jesse took care of me as did Christie. Trust is something people have to earn with me and so far... so far I am delighted, and knocked over by everything Jesse, Cristie and Hendrick's have done for me. My review is nothing but a tiny thank you in comparison. More

My experience at Hendrick Honda was wonderful. From the time I called and spoke to George who turned me over to Kevin and then i finished up with Abby! After speaking to Kevin and letting him know my time I called and spoke to George who turned me over to Kevin and then i finished up with Abby! After speaking to Kevin and letting him know my situation and what I was looking for in a vehicle I thought, "he is not going to find anything for me it will be the same as always with dealerships". Well to my amazement Kevin found the perfect car for me with EVERYTHING and then some features I wanted.....down to the detail. I was a bit nervous because of the mileage and the "AS IS" warrenty. Kevin answered all of my questions and reassured me that Hendrick Honda stands by their product; this was reitterated by George and Abby. To ease my "stress" lol...they threw in a few perks :-). Going thru the process was "painless"; test drove the car, got with finance and drove away in a spectacular vehicle!!! I will definately refer friends and family to Hendrick's. I can truely say that from start to finish the experience was great! More

We had a good experience with Keven, but we don't like the negotiation process in general. We would prefer one price take it or leave it. It seemed wierd to have to sign all of the financial documen the negotiation process in general. We would prefer one price take it or leave it. It seemed wierd to have to sign all of the financial documents since we were paying cash for our car. It seems like a waste of time time for all of us and of paper as well. The whole process took to long - it would be better if it could be shortened for cash buyers. More

Hendrick Honda in Woodbridge is a dealership I trust. I discovered Hendrick Honda 12 years ago when I was looking for a Honda dealership that will maintain our Honda vehicles. The first experience and eve discovered Hendrick Honda 12 years ago when I was looking for a Honda dealership that will maintain our Honda vehicles. The first experience and every experience is consistent with world class vehicle service and customer care. Their service team is superb from RJ, Sam, Hal, Kristy, John and others. This made my decision easy where to purchase my next Honda. We purchase a Honda vehicle six years ago at Hendricks and the sales team was very knowledgeable, courteous, respectful, and trustworthy that the entire process was seamless. We just purchased another car recently and the same knowledgeable, courteous, respectful, and trustworthy was experienced. Thank you so much for being consistent and being the best from Wais, G, Chinaka, and others. This is the reason I’ve always recommended Hendricks to my family and friends who are looking to purchase a Honda. Thank you so much again and please keep up the good work. More

Kevin Flores was attentive, informative and very polite. He knows the product well and is capable of competitive comparisons. He is firm and decisive but not "pushy" (a trait much abhorred). Friendly and pe He knows the product well and is capable of competitive comparisons. He is firm and decisive but not "pushy" (a trait much abhorred). Friendly and personable--great salesperson qualities! Excellent job! Atanga Mathias was a great fit with Kevin Flores. He, too, knows his job well and completes the process painlessly and with efficiency. His explanations of the required paperwork was comprehensive and all questions were answered to satisfaction. More

David was very friendly throughout the process, He took the time to make sure I get the car I needed at the best price. I will recommend David to all my friends. the time to make sure I get the car I needed at the best price. I will recommend David to all my friends. More

This was a fantastic car buying experience. I knew what I wanted and got it quickly with no hassle. I received a quick and fair value for my trade and a great price on the car I wanted. I walked in, trad I wanted and got it quickly with no hassle. I received a quick and fair value for my trade and a great price on the car I wanted. I walked in, traded in my old car and had my new car within a couple of hours. Michael Cruz was fair and helpful and clearly backed by managers who allowed him to make a good deal without a bunch of games. Rodrigo Da Silva was the business manager who completed the deal and did so quickly and kindly. Thanks, guys - you've resored my faith in car dealers! More

The process was very efficient and the staff very friendly. I was only concerned about it being presented that "I will try to get you a lifetime warranty" when I later learned that all Hondas at Hen friendly. I was only concerned about it being presented that "I will try to get you a lifetime warranty" when I later learned that all Hondas at Hendrick come with the lifetime warranty. I was happy that my salesman mentioned the possibility of my keeping my vehicle, but I dismissed the notion because I was not sure of approval carrying more than one auto loan. When the proposed numbers came back too high and I asked if it was possible to do the deal without using my upside down trade, he said it was approved with the trade only. Fortunately, I was able to speak directly with Abbe and she got approval without the upside down trade. Otherwise, everything seemed upfront and clear. Overall, I was pleased with the experience and I love my new car. More