Hendrick Honda Woodbridge

exceptional and always customer oriented I have dealt with Hendrick Honda for the past eleven years specifically because of Kristi Richards. Her and her team have always given me topnotch ser I have dealt with Hendrick Honda for the past eleven years specifically because of Kristi Richards. Her and her team have always given me topnotch service and dependable advice on my vehicles. I bought my second Odyssey from Hendrick knowing she would be the one taking care of me and the car. I have never been disappointed with the service and she always goes above what is required to insure I get not only the proper service, but also the best rate available. Thank you Kristi and your team. More

Better Experience I begin by stating I am very please with The Honda cars and luxury line (Acura)! I have owned my Honda CR-V since 1998. There has been many changes wi I begin by stating I am very please with The Honda cars and luxury line (Acura)! I have owned my Honda CR-V since 1998. There has been many changes within the service department. Overall the experience has been average, but this time it has improved to "GOOD"! I want to thank Kristi Richards for her professionalism and for taking the time to hear my concerns! Kristi, thank you for when I shared the one error with my CR-V you did not make excuses but had me return the CR-V and the problem was solved immediately. This is what took my experience from average to good! I look forward to having Kristi Richards as my service advisor! I know the next visit will lead to "excellent"! Sincerely, MB More

Outstading I have been having my cars serviced by Hendrick Honda since 1992 and the service has always been outstanding. My latest service advisor, Brad Elkins, I have been having my cars serviced by Hendrick Honda since 1992 and the service has always been outstanding. My latest service advisor, Brad Elkins, continues in the same great tradition as the service managers who preceeded him. More

Awesome Service Advisor - Chistopher Barnard I turned in my vehicle for routine maintenance and air bag recall. Chis was very welcoming from the start. It quickly became evident how professiona I turned in my vehicle for routine maintenance and air bag recall. Chis was very welcoming from the start. It quickly became evident how professional and customer-oriented Chris is. Chris went over the work order thoroughly and in great detail. He suggested other maintenance aspects that the vehicle was overdue to have done, and most importantly the "why" behind them. In summary, a very pleasant and reassuring visit to the Service Dept at Hendricks Honda in Woodbridge. More

Quick and Easy Service Had an early morning service and they were able to get it done in time for work. Jeffrey Gossman was very helpful in explaining benefits I had purchas Had an early morning service and they were able to get it done in time for work. Jeffrey Gossman was very helpful in explaining benefits I had purchased and what they covered. More

Geart Service as Usual Recent 60K major service and emissions inspection on my CR-V. Prompt and courteous service as usual. I have all my service done at Hendrick. Kristi Recent 60K major service and emissions inspection on my CR-V. Prompt and courteous service as usual. I have all my service done at Hendrick. Kristi is my go-to Service Advisor. More

Very happy with Hendricks and Christopher Bernard All went well for my appointment to get my Va. Inspection. Christopher was very pleasant and went out of his way to get me an answer on why my Fit Sp All went well for my appointment to get my Va. Inspection. Christopher was very pleasant and went out of his way to get me an answer on why my Fit Sport doesn't have the word "SPORT" on the back. I don't think he or I really understand the answer, but it is what it is. Happy New Year to all More

Warranty/Update issue Bought a 2016 Pilot with navigation. Great vehicle. It appears the Garmin navigation system is in need of updating. Brought the issue to Tony. He has Bought a 2016 Pilot with navigation. Great vehicle. It appears the Garmin navigation system is in need of updating. Brought the issue to Tony. He has gone out of his way to address the matter with both Honda and Garmin. Tony is a good listener, smart, and is the go to guy to resolve a service problem. More

Good experience in car buying. Our salesman was Robert Kamga who was very professional and pleasant to deal with. He was thorough and thoughtful in his dealings with us. Overall a g Our salesman was Robert Kamga who was very professional and pleasant to deal with. He was thorough and thoughtful in his dealings with us. Overall a good experience in car buying. More

VERY SATISFIED My experience was eased along by Jeff Gossman's outstanding service. I was there before opening (about 10-15 minutes) and he opened up and let me in, My experience was eased along by Jeff Gossman's outstanding service. I was there before opening (about 10-15 minutes) and he opened up and let me in, instead of having me wait outside. I pulled right in and left, by way of a free ride provided by the dealership, about the time they were opening! They sent a car to pick me up, later that day, and, along with the two recall issues, inspected it for free, as well! Even if these are services which others expect; I don't. Bravo, to the entire staff for their pleasantness and expedience. More