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Hendrick Honda

Charlotte, NC

4.9
3,525 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,525 reviews

July 10, 2025

This is my second time working with Marcus Covington. He is always laid back and makes the process smooth as possible w/o trying to pressure people into an immediate decision. More

by wacorbin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Nast, Marcus Covington
July 07, 2025

We just purchased a CRV from Hendrick Honda. Marcus our sales representative was excellent in showing us all the features and getting us a great deal. More

by Thughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Thughes, thank you for sharing your experience! We're so glad to hear Marcus provided excellent support and helped you secure a great deal on your new CR-V. We hope you’re enjoying all the features and appreciate you choosing Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

July 07, 2025

Marcus Covington was great with us! He helped us find the perfect car! He answered all our questions and was very patient with us! We are excited and happy with our new purchase More

by Minnie Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Minnie, thank you for your kind feedback! We're so glad to hear Marcus was patient, helpful, and took the time to walk you through every step of the process. It's wonderful to know he helped you find the perfect car—we hope you’re loving your new ride and look forward to seeing you again! Caroline McLane Customer Relations | Hendrick Honda

July 04, 2025

Service is slow and representatives do not attend the customer immediately inspite of the car being ready. More

by Crvboy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitha Hall
Jul 11, 2025 -

Hendrick Honda responded

Hi Crvboy87, thank you for your feedback. We're sorry to hear that your recent service visit didn’t meet expectations. As we don’t have your full contact information, we’d appreciate the opportunity to review your visit and make things right. Please feel free to reach out to me directly at caroline.mclane@hendrickauto.com or 704.552.3392—we’d love the chance to ensure your satisfaction and earn your business in the future. Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

a fantastic buyer experience. Marcus knew everything about the vehicle and was patient explaining safety features and how things worked. More

by Ehfranklin47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Ehfranklin47, thank you for the positive review! We're so glad to hear Marcus provided a fantastic buying experience and took the time to walk you through all the features. Enjoy your new ride and we look forward to your next visit! Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

Marcus Covington was extremely knowledgeable, patient and wonderful to work with. You can tell he is passionate about his profession and he enjoys his job which translates to great service. More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Val, thank you for the wonderful review! We're thrilled to hear Marcus made your Honda Passport experience such a positive one. Please let us know if there is anything else we can do for you; we are more than happy to help! Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

Made an appointment to get my car serviced and a state inspection. I have a service plan that covers the oil change, so when I got my invoice, I called to let them know. I had the unfortunate experience o More

by humbug-recons-75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Smith
Jul 11, 2025 -

Hendrick Honda responded

Hi Humbug-recons-75, thank you for your feedback. At the time of your visit, our team didn’t have the necessary warranty information to submit a claim. Once the details were provided, we moved forward accordingly, and we regret any inconvenience the process may have caused. Per Hendrick policy, dash cams must be unplugged before a vehicle enters our shop for safety and privacy reasons. We’ll be sure to secure the wiring more neatly going forward. If you’d like to discuss anything further, please don’t hesitate to reach out to me directly at caroline.mclane@hendrickauto.com or 704-552-3392. Thank you, Caroline McLane Customer Relations | Hendrick Honda

July 02, 2025

The Hendrick staff was very professional and extremely helpful. I’m in the middle of a long road trip and my Accord is driving the best it ever has More

by stephenjohnfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez, Austin Davidson
Jul 11, 2025 -

Hendrick Honda responded

Stephenjohnfoley, thank you for the fantastic review! We're so glad Andrea, Austin, and our team provided professional, top-tier service to keep your Accord running its best. Safe travels, and thank you for trusting Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

July 02, 2025

5 stars as always for Mr. Glen Barker and the team at Hendrick Honda!!! This time my Trailsport was due for EVERY service and there was a slow leak in one of the tires!! Shees More

by jdillard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Jul 11, 2025 -

Hendrick Honda responded

Jdillard1, thank you for the glowing review! We’re so glad Glen and our team delivered another 5-star experience and got your Trailsport fully serviced, cleaned, and beach-ready! Enjoy your weekend getaway, and thank you for continuing to trust Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

July 01, 2025

The people are so nice and respectful. The place is always clean. If there is a problem, always willing to listen and solve the problem. More

by jpierce2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford
Jul 11, 2025 -

Hendrick Honda responded

Jpierce2106, thank you for your kind review! We’re so glad to hear that Dennis and our team provided a welcoming experience and took great care in addressing your needs. Your feedback means a lot to us, and we truly appreciate you trusting Hendrick Honda with your vehicle! Caroline McLane Customer Relations | Hendrick Honda

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