
Hendrick Honda
Charlotte, NC
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Management did not honor the information. The sales men provided to me. $200 was more than they could allow a customer to win. The sales men provided to me. $200 was more than they could allow a customer to win. More
Was told by Jasmine that the repairs would match the estimate provided by the insurance adjuster, which was $1,900. Once in the shop, Todd said it would be $5,300. I declined getting it fixed there and estimate provided by the insurance adjuster, which was $1,900. Once in the shop, Todd said it would be $5,300. I declined getting it fixed there and was forced to pay $330 for breakdown and reassembly, and also they took a part off and couldn’t get it back in and left it inside the car. Car looked worse when I picked it up than when I left it. I got ripped off!!!I will NEVER do business there again!! More
I’ve purchased two vehicles from Hendrick Honda of Charlotte, and both times I had the pleasure of working with Melissa Evans. She helped me transition from a Honda Accord to a Honda CR-V four years l Charlotte, and both times I had the pleasure of working with Melissa Evans. She helped me transition from a Honda Accord to a Honda CR-V four years later, and each experience was outstanding. Melissa is incredibly knowledgeable, attentive, and made the entire process stress-free. Whether you're shopping for a new or certified pre-owned Honda, I highly recommend reaching out to Melissa — you won’t be disappointed! More
This dealership was really good! They cared about what I needed and found me the perfect car! I couldn’t be happier it was complete awesome! They cared about what I needed and found me the perfect car! I couldn’t be happier it was complete awesome! More
Marcus H. Covington was SPECTACULAR!!! He was very thorough throughout the entire process!! He came along the test drive we did; ensured I knew all the feature Covington was SPECTACULAR!!! He was very thorough throughout the entire process!! He came along the test drive we did; ensured I knew all the features that were helpful before, during and after driving; walking me through what to expect. He also made sure we knew the warranties available before even taking us to finance, easy to talk to, and very knowledgeable! Thank you for making this the BEST car purchase process I’ve ever had!! Highly recommend this car salesman!!😊😊😊 P.s. Also have a mothers room and small arcade AND small area for kids playing!! More
Great experience and clean car and facilities. Good welcome experience with friendly staff.Rainy day but clean with sincere hospitality and explanation on car features. Good welcome experience with friendly staff.Rainy day but clean with sincere hospitality and explanation on car features. More
It's the most professional, organized, friendly and clean dealership that I've ever been to. I love Andrea and the fact that I get to consistently work with her. I trust her and she communicates well on wh dealership that I've ever been to. I love Andrea and the fact that I get to consistently work with her. I trust her and she communicates well on what is needed for my auto. It's like working with the local mom and pop repair shop down the road only we're in the big city of Charlotte! :) More