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Hendrick Honda

Charlotte, NC

4.9
3,485 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,485 reviews

September 18, 2023

Andrea is a very professional technical customer service, she have a great smile and very dedicated attitude, she knows what needs to be done. More

by juantqm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Sep 21, 2023 -

Hendrick Honda responded

Juan, thank you for sharing such kind feedback with us- at every visit, you can always trust Andrea, and our team to go the distance for you and ensure just that top-quality service you deserve at Hendrick Honda! We're looking forward to welcoming you again at your next visit with us :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 16, 2023

Mellissa Evans was great to help us choose which model car we wanted. She stayed with us through the entire process. More

by floydmonty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Sep 19, 2023 -

Hendrick Honda responded

Thank you for sharing such wonderful feedback with us- your overall satisfaction is always our top priority with Melissa, and our team at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you :) | Caroline McLane | Customer Relations | Hendrick Honda|

September 15, 2023

My experience with Hendrick Honda was seamless. I don’t usually look forward to car shopping because of how pushy sales people can be but Chris and all of the staff at Hendrick Honda made my experi More

by Ki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks, Christopher Robinson
Sep 19, 2023 -

Hendrick Honda responded

Ki, thank you for taking your time to share such wonderful feedback with us- you can always trust Chris, Clarissa, and our team to ensure all your needs are met with the best experience you deserve at Hendrick Honda! Again, thank you for your business, and we are so happy to hear you love your new car :) Please don't hesitate to reach out if there's anything additional we can do for you! |Caroline McLane | Customer Relations | Hendrick Honda|

September 15, 2023

Scheduled an appointment on-line to address two problems. The first was address a warning message to "Check Fuel Cap" and the second was the TPMS warning light. In addition I requested that they perform th More

by dahlman00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Freedman
Sep 17, 2023 -

Hendrick Honda responded

Hi there, I am sorry to hear about your experience, and we are very concerned about your feedback. However, I cannot find your screen name that you reviewed us with in our system. At your earliest convenience, please reach out to my Service Manager at 704-552-3385 to determine how to best address your concerns- thank you. Caroline McLane | Customer Relations | Hendrick Honda

September 15, 2023

I have been dealing with Henrick Honda since 2014 and always went away feeling totally satisfied. Everyone is very professional and takes the time to explain what has been done and what to do to keep my More

by ragdoll1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Scott Barker, Glen Barker
Sep 19, 2023 -

Hendrick Honda responded

Thank you for sharing such wonderful feedback with us! At Hendrick Honda, you have a lifetime of just that excellent & reliable service with Glen, and our team at Hendrick Honda! Please let us know if there is anything else we can do for you; we are more than happy to help :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 14, 2023

Troy and Nate took excellent care of our family. Each were cognizant of us needing to have our kids with us and keeping the pace going. More

by vatx0615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Harris, Troy Rivens
Sep 16, 2023 -

Hendrick Honda responded

Thank you for taking your time to share such warm praise with us- you have a lifetime of just that excellent & reliable service with Troy, Nate, and our team at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 13, 2023

I had an amazing no-pressure experience with Colby. She was thorough in explaining my options and the buying process. More

by ARBowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks, Colby Colson
Sep 16, 2023 -

Hendrick Honda responded

Clarissa, Colby, and our team are very happy to have provided you with just that positive experience we strive to deliver at Hendrick Honda! We're looking forward to welcoming you again at your next visit with us :) |Caroline McLane | Customer Relations | Hendrick Honda|

September 13, 2023

Went in for my regular service, Glen Barker was extremely helpful and professional. I will be sure to ask for him again! More

by PJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Sep 16, 2023 -

Hendrick Honda responded

We're so glad to hear you enjoyed your visit with Glen, and our team at Hendrick Honda! We really appreciate you taking your time to share & look forward to welcoming you again at your next visit with us :) Caroline McLane | Customer Relations | Hendrick Honda

September 13, 2023

Fantastic service every time! ! I sincerely appreciate every service professional that I have had the pleasure work on my vehicle! Thank you so much, Hendrick Honda! More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curran
Sep 16, 2023 -

Hendrick Honda responded

We're so glad to hear you had a fantastic visit with Chris, and our team at Hendrick Honda! We really appreciate you taking your time to share & look forward to welcoming you again at your next visit with us :) Caroline McLane | Customer Relations | Hendrick Honda

September 13, 2023

Experience was excellent with Melissa Evans. Have purchased several cars from her and will continue to come back. More

by Good customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Sep 16, 2023 -

Hendrick Honda responded

At Hendrick Honda, your overall satisfaction is always our top priority with Melissa, and our team! Again, thank you for your continued business, and we look forward to welcoming you again at your next visit with us :) |Caroline McLane | Customer Relations | Hendrick Honda|

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