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Hendrick Honda
Charlotte, NC
3,504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 31, 2023
The service advisor was excellent, Andrea was professional and pointed out the issue being my starter and she was right. Got it fixed right and the air conditioning now is ice cold. Great work on professional and pointed out the issue being my starter and she was right. Got it fixed right and the air conditioning now is ice cold. Great work on advising and great job by the mechanics who worked on my car. More
by jkawaguchi2008
Employees Worked With
Andrea Bedoya-Perez
July 31, 2023
I deal with the service department once a year and they are fine. This time it was a battery and not on my usual schedule. Still worked out fine. If, by any chance, they do a bad job that I find, you w are fine. This time it was a battery and not on my usual schedule. Still worked out fine. If, by any chance, they do a bad job that I find, you will certainly hear about it! Your note to ask if I was real? I am real, just ask Dan Cannon More
by grammadoos
Employees Worked With
Dan Cannon
July 25, 2023
EXCELLENT and EXTREMELY easy to work with! Have worked with Ronnie Lopez on several deals! EXTREMELY knowledgeable, courteous and genuinely cares about his customers! All of the support sta Have worked with Ronnie Lopez on several deals! EXTREMELY knowledgeable, courteous and genuinely cares about his customers! All of the support staff were determined to make our vehicle experience seamless!!! More
by sambarber4008
Employees Worked With
Ronnie Lopez
July 25, 2023
Dan provided me with excellent service! Andrea also provided me with excellent customer service. Jeff also provided me with excellent customer service. Andrea also provided me with excellent customer service. Jeff also provided me with excellent customer service. More
by GREGHASCO
Employees Worked With
Jeffery Smith, Dan Cannon, Andrea Bedoya-Perez
July 24, 2023
Communication from Service Department was poor. However, after the Service Manager got involved, the process got better. Because of the poor initial contact, I paid nearly $1000.00 in rental car However, after the Service Manager got involved, the process got better. Because of the poor initial contact, I paid nearly $1000.00 in rental car costs, as the insurance only covered the first 30 days. More
by sgmmartinez
Employees Worked With
Justin Bowers, Jon Malave, Ben Reeves
July 20, 2023
Austin did an amazing job assisting my teen son in the service lane. He treated him like family. Had great communication, and got the car running to perfection. service lane. He treated him like family. Had great communication, and got the car running to perfection. More
by Cltsteph
Employees Worked With
Austin Davidson
July 19, 2023
GARRETT is freaking AMAZING. The whole process was a breeze. I was not feeling scammed or like I was making a bad choice. Garrett’s energy towards his clients are unmatched. If I The whole process was a breeze. I was not feeling scammed or like I was making a bad choice. Garrett’s energy towards his clients are unmatched. If I could but the car again…. I would. More
by Teeyanamoore
Employees Worked With
Garrett Hodgson
July 19, 2023
Had a really great experience with Andrew at Hendrick Honda last week. He was very patient, and helped me find exactly what I wanted. He made the process as smooth as possible with my 2023 Honda CR-V. Fi Honda last week. He was very patient, and helped me find exactly what I wanted. He made the process as smooth as possible with my 2023 Honda CR-V. Finance team and management were just as great. Would absolutely recommend this Honda Dealership, and Andrew! More
by saraebennett27
Employees Worked With
Andrew Wenner, Jim (Finance), and Shaun
