Hendrick Honda

Garrett Hodgson was my Sales Consultant, I was blown away by the knowledge he had about the Honda products, he was polite, straight forward and very accommodating. He made sure I was comfortable through the by the knowledge he had about the Honda products, he was polite, straight forward and very accommodating. He made sure I was comfortable through the whole process. Although I did not purchase a vehicle that day I felt compelled to make sure I left him a 5 start review for his outstanding customer service. Thank you again Garrett! More

I recently purchased a preowned vehicle from Hendrick Honda Charlotte. My experience was great, and I had an amazing purchase experience. My salesperson Will Lackey was patient as well as a good listener Honda Charlotte. My experience was great, and I had an amazing purchase experience. My salesperson Will Lackey was patient as well as a good listener. He took his time with me, wasn’t pushy, and was thorough. I tried a few times to derail him from the process, but he kept steady, calm and moved me forward to close. There were a few moments I felt that the deal may go sideways, but Will stayed positive and maintained a smile. I actually enjoyed going through the process of buying a vehicle, which I usually handle on my own. Dorian and Andrew helped to make the deal happen, and were professional and pleasant. I am pleased with my experience and happy that there is a great crew there. Thank you for the great customer service! More

Honestly it was a great and easy visit. Called to set up and appointment dropped it off early and they finished early Called to set up and appointment dropped it off early and they finished early More

We have 6 cars serviced at Hendrick and we have no complaints! Dan Cannon is the best - very responsive, courteous, and we trust him explicitly. complaints! Dan Cannon is the best - very responsive, courteous, and we trust him explicitly. More

I can’t say this enough Garret is exactly what I’d expect from a professional sakes consultant. His knowledge and expertise go way beyond anything I’ve expected . He knew I was just looking at ideas for a fu from a professional sakes consultant. His knowledge and expertise go way beyond anything I’ve expected . He knew I was just looking at ideas for a future vehicle for when my son arrives later this year and still treated me with the red carpet treatment. Made me feel at ease and as a professional who deals with hundreds of people I am a very hard person to impress but he definitely hit every single check Mark on my book abd when my son arrives he will be going to no one else except Garrett . I have already send an inner email on my company server letting anyone know that if they are in the market for a new or used vehicle he is the best around and that they will not be disappointed. If everyone in this dealership even comes close to Garrett’s standing you guys have an amazing team to be proud of. Need to post this on every review I can find More

Don Gunn takes great care of my car! He’s honest and thorough!! I’m totally pleased with Hendrick service. He’s honest and thorough!! I’m totally pleased with Hendrick service. More

I've always had good results working w/ Andrea - she's very professional and attentive, yet personable. I bought this car new in 2016 at Hendrick Honda, & I've only used them for all service (oil changes very professional and attentive, yet personable. I bought this car new in 2016 at Hendrick Honda, & I've only used them for all service (oil changes, new tires, misc.). This visit was for an oil change, tire rotation, and a vehicle detail. I do recommend the service department, but I don't recommend their detail services. This is the 2nd time I've paid for detail service on this car. The first was a couple years ago, and they did a good job on the interior, but the exterior looked like toddlers washed the car - lots of missed dirt (those telltale swirl marks). That resulted in them doing another detail, which they did at no charge, and they did a great job for a do-over (zero complaints there). This detail, however, was just bad overall - they did miss a few smaller spots on the exterior (door areas, mostly), which I could live with, but they didn't wax the center section of the roof, which I unfortunately didn't notice until a few days later with rain. The interior was okay for vacuum (which I had done about 2 months ago, so not much for them to do there), but they just smeared the windshield and other interior glass with ... IDK, dirt? And there was a lot of cleaning spray just sitting on various surfaces. I'll need to clean the interior myself. Anyway, you should work w/ Andrea for service needs, but get your car washed elsewhere. More

Very clean, competitive, professional. Great selection and prices. Everyone went above and beyond to make sure my experience exceeded expectation Great selection and prices. Everyone went above and beyond to make sure my experience exceeded expectation More

We ordered a new Honda Pilot in February, 2023, it arrived in June, 2023. We got updates from Andrew and a text when it arrived. All accessories were properly installed and the car was clean and ready arrived in June, 2023. We got updates from Andrew and a text when it arrived. All accessories were properly installed and the car was clean and ready to go. Tanner prepared the financials, explaining everything thoroughly. Andrew gave us a tutorial about the car, and we took off. More

Hendrick Honda on South Blvd. Has the best staff and service. Andrea has been my service attendee for years and always takes amazing care of me. Thank you to Andrea, the service Has the best staff and service. Andrea has been my service attendee for years and always takes amazing care of me. Thank you to Andrea, the service team and everyone at Honda on South Blvd. More