
Hendrick Honda
Charlotte, NC
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Terrible dealer, not serious people, to say the least. I made an online appointment for the Collision Center, the appointment was confirmed with a text msg; I drove 31 miles to get there, upon arrival I I made an online appointment for the Collision Center, the appointment was confirmed with a text msg; I drove 31 miles to get there, upon arrival I was told that they didn't have any estimators and they refuse to take my car repairs. They told me there were ont a prefered State Farm shop so they could not do the estimate or take the car for repairs ???? I told them that I will pay from my pocket and deal with State Farm later, they still refuse it. The manager didnt even come out ( I guess he was busy with "important things" in his office. My entire dialog was with the receptionist, Terrible representatives of the Honda brand More
I recently needed some major mechanical work done on my vehicle. I cannot say enough positive things about Jon Sullivan! Jon worked tirelessly to see that the majority of the repairs were covered by warra vehicle. I cannot say enough positive things about Jon Sullivan! Jon worked tirelessly to see that the majority of the repairs were covered by warranty; searched high and low to find the equipment necessary to properly complete the repair work; communicated effectively throughout the process; and ensured we were able to pick up our vehicle in time for an important road trip. Thank you Hendrick Honda for continuing to hire such excellent team members as Jonathan - he should be well commended. More
I purchased my car here 23 years ago and have had all my maintenance done here. The car is still running great. I trust the service staff when they suggest replacing parts that are showing signs of wear/a maintenance done here. The car is still running great. I trust the service staff when they suggest replacing parts that are showing signs of wear/age so that I don't have problems down the road. Heather was my service advisor this last visit. I've always had good service at Hendrick Honda, but Heather went above and beyond to ensure my experience was pleasant. More
Melissa Evans thank you so much for all your help on my new vehicle. Like always you are Amazing to work with! This is the third car I have purchased from her at Hendrick Honda South Blvd! Best team around new vehicle. Like always you are Amazing to work with! This is the third car I have purchased from her at Hendrick Honda South Blvd! Best team around!! More