Hendrick Honda

Most horrid car buying experience ever! Salesperson (Ronny Lopez) was very good, but beyond that, everything extremely bad. One week after I bought the car, the transmission broke--comple Salesperson (Ronny Lopez) was very good, but beyond that, everything extremely bad. One week after I bought the car, the transmission broke--completely. I had to deal with manager Dorian to try to work out a fair solution. I'd had driven from Greenville NC to Charlotte to buy a car I saw online after the local Barbour Hendricks told me it was sold: It wasn't. The website indicated cars sold had a warrantee, and delivery--they wouldn't on this one even if I paid $500 for it. They quoted me repair for the transmission and a faulty shock strut at $10,000 (I eventually got it done at AAMCO for $6000.) Dorian ghosted me not answering my calls for 10 days in a row. I will never buy a Nissan again, or from this dealership for ANY reason! More

Kenny was the best salesman to work with he gave me the best experience by far out of all the dealerships I been to this was by far the best best experience by far out of all the dealerships I been to this was by far the best More

Helpful dealership with good car options for anyone searching for a Honda. The car salesman are also very knowledgeable of the cars. searching for a Honda. The car salesman are also very knowledgeable of the cars. More

Outstanding Customer Service from the time you roll in the Service Department until you checkout. KUDOS to Dan Cannon and mechanic Jason Pressley for the great job these gentlemen do! Always on their "A" the Service Department until you checkout. KUDOS to Dan Cannon and mechanic Jason Pressley for the great job these gentlemen do! Always on their "A" Game and it is appreciated when my wife and I are constantly on the go with grandkids in either car. Thank you again! More

Ashley S. was a great salesperson. She was knowledgeable and willing work with us. She knew a lot about the technology in the car, and was helpful that when sh was a great salesperson. She was knowledgeable and willing work with us. She knew a lot about the technology in the car, and was helpful that when she didn’t know some things about the mechanics under the hood, she brought in a technician who understood that well to help. She was easy-going and good to work with! More

We had an emergency with our Odyssey and Heather got us in right away, assured me all would be taken care of and got us on our way in no time! She is professional and pays attention to detail! I see no pl in right away, assured me all would be taken care of and got us on our way in no time! She is professional and pays attention to detail! I see no place to give Heather a 5 star rating!??? More

Friendly people who help you select a Honda. Highly recommend Hendrick if you’re looking for a car. Highly recommend Hendrick if you’re looking for a car. More

She was put a great effort by providing all the details. I was very impressed how she handled. I was very impressed how she handled. More

I used to enjoy buying from this dealership but not anymore. Bought car from them and now it is having engine issues. It has only 155,00 which is nothing for a Honda. When I looked up recalls online it anymore. Bought car from them and now it is having engine issues. It has only 155,00 which is nothing for a Honda. When I looked up recalls online it says tha the year was known for premature piston wear and that it would need an engine block replacement under recall. The dealership refuses to fix it More

I have always been very satisfied with the service and attention received at Hendrick Honda. In my most recent visit, Don Gunn was extremely helpful and provided exceptional service. I also needed a new attention received at Hendrick Honda. In my most recent visit, Don Gunn was extremely helpful and provided exceptional service. I also needed a new sun visor which they happened to have in stock and it was replaced same day during my other regular service appointment. Would recommend to others! Clarissa Smith was also very helpful at my last service visit More