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Hendrick Honda

Charlotte, NC

4.9
3,454 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,454 reviews

July 14, 2022

Quick and thorough service with clear communication on timing to expect. Overall, happy with service provided More

by Brianmiller12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Jul 15, 2022 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 13, 2022

Honda S. Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my More

by lcrowder27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Freedman, Jeffery Smith
Jul 13, 2022 -

lcrowder27 responded

Thank you Honda Team dor your dedication and hardwork. It doesn't go unnoticed. Job well done!

July 12, 2022

I needed repair of my front left tire which had a large screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment. More

by David F. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Jul 15, 2022 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 11, 2022

Everything was going ok after I waited over a month for the car to arrive - until I went to pick up vehicle and salesman Marcus and manager Maliki lied to my face !! Wasted approximately 2 hrs of my time More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malachi Smith, Marcus Covington
Jul 18, 2022 -

Hendrick Honda responded

I'm so sorry to hear about your experience at our dealership. I was able to speak with Malachi about your experience and it sounds like everything has been taken care of. Let me know if there is anything we can help with in the future! I Melanie Colombo I Customer Relations I Hendrick Honda

Jul 18, 2022 -

Tammy responded

What did Malachi and Marcus tell you? Nothing was taken care of !

July 11, 2022

Andrea in particular, who usually is my contact when I go here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving More

by JDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 13, 2022 -

Hendrick Honda responded

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

July 11, 2022

Very well attended by the Hendrick team mainly by Omar who took care of everything about our car More

by rodrigo4455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Kurdi
Jul 13, 2022 -

Hendrick Honda responded

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

July 07, 2022

My advisor was Andrea what more can I say but I trust her with my car her advice she always tells me how it is no BS she’s a real straight shooter which I respect and admire however I am torn about returning More

by droman1983@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 09, 2022 -

Hendrick Honda responded

Thank you so much Daniel!! I am so happy to hear that Andrea has been able to help you out throughout the years! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 07, 2022

The staff took the time to explain everything from the warranties to how the car works/safety features! No hidden fees and an honest dealership. They care for their customers. The staff made my service More

by Mikaylad6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Thompson, Adair Griffin, Malachi Smith
Jul 09, 2022 -

Hendrick Honda responded

Thank you for choosing us and for the 5 star rating!! We are so happy that we were able to help you out! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 07, 2022

Check in and out was quick and easy. The service was impeccable and the staff professional. More

by Johnwmayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Jul 09, 2022 -

Hendrick Honda responded

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

July 06, 2022

Quick efficient service. Got in and out in an hour. They gave my car a thorough check up and oil change. Glen Barker was a tremendous help and was kind and courteous. Will de More

by Kevverb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Barker
Jul 09, 2022 -

Hendrick Honda responded

Thank so much! We strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! Please let us know if there is anything we can assist you with in the future! I Melanie Colombo I Customer Relations I Hendrick Honda

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