Hendrick Honda
Charlotte, NC
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I drive in to the Service Center, looking for Glen Barker's desk, but another Rep spots me first., Glen says, "Hey, I got this one!" And he really does!! He is the best Service Rep ever!!! And, me and Barker's desk, but another Rep spots me first., Glen says, "Hey, I got this one!" And he really does!! He is the best Service Rep ever!!! And, me and his wife have matching trucks!!!! You should promote him!!! More
So much to say because the entire day was ridiculous! The ridiculous part had to do with me fmgoing to another dealership, closer to my home. We had been emailing for days about the vehicles I MIGHT be i The ridiculous part had to do with me fmgoing to another dealership, closer to my home. We had been emailing for days about the vehicles I MIGHT be interested in. Anyhow, I showed up without an appointment and the 2 vehicles (Honda HRV) did not start! I just had a BAD vibe. I drove the 12 miles (45 mins bc of school traffic) and I was initially underwhelmed. However, #MelissaEvans came out to check on me as I was browsing. BTW (Scott Clark) other dealer had it blocked.so you couldn't browse without being told where to go bc it was all gated up. Anyhow, I was so impressed by the NO pressure sales. They let me walk away to get another offer for basically the same.car, but... Melissa and #HendrickHonda impressed me with their customer care and professionalism! Once o posted my new car, many friends agreed that #Hendrick is AWESOME! Special thanks ro Melissa! She literally took rhe tome.to set up all the features of my car. I never would've known or liked my car as much as I LOVE ❤️ it bc she showed me all the good, hi tech stuff! I will buy my next car from her bc she went above & beyond! More
My husband and I have always received excellent service from this department. My recent service was the same, Glen Barker handled everything in a professional, courteous, and friendly manner. He explained from this department. My recent service was the same, Glen Barker handled everything in a professional, courteous, and friendly manner. He explained clearly what my CR-V needed beyond the basic maintenance checkup and told me the estimated cost. Turns out - we both live fairly near each other in Rock Hill and dislike the increased commuter traffic to Charlotte! More
Hendricks has taken care of all my automotive needs for the last 10years..They have always provided excellent service at a reasonable price. Great sales and service departments. the last 10years..They have always provided excellent service at a reasonable price. Great sales and service departments. More
The service team and check in staff are top notch (Michelle Munavalli). They treated me great, and did not push sales. Great waiting room. (Michelle Munavalli). They treated me great, and did not push sales. Great waiting room. More
I came in with my 1999 Honda Accord coupe to the service Department. Dennis was so nice and attentive to my car and myself (I am disabled). I think the service group enjoyed seeing a 24 year old Honda tha Department. Dennis was so nice and attentive to my car and myself (I am disabled). I think the service group enjoyed seeing a 24 year old Honda that still has a long life ahead with their TLC. More






