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Hendrick Honda

Charlotte, NC

4.9
4,005 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 4,005 reviews

October 26, 2023

Excellent dealership. Ben Lakatos is an excellent sales associate at Hendrick Honda. He answered all my questions and took me through all the functions and options of the More

by Chris Lotz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Pearson, Tony Howsare, Joseph Gamati, Ben Lakatos, Rebecca Freedman
Oct 28, 2023 -

Hendrick Honda responded

Wow! Chris, thank you for sharing such kind compliments on behalf of our team with us- you have a lifetime of just that detail-oriented service + helpful experience with Ben, Nate, Tony, Rebecca, Joseph, and our team at Hendrick Honda! Again, thank you for your business, and congratulations on purchasing your new 2021 Honda Pilot :) Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

October 25, 2023

Another great visit to the service department and my advisor Clarissa. She keeps our CR-V running smoothly and us safe. This is why I have been dealing with Hendrick Honda for 18 years. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Oct 28, 2023 -

Hendrick Honda responded

Wow! Jack, we appreciate your positive feedback; thank you so much for sharing! At your every visit- you can always trust Clarissa to guarantee just that efficient & reliable service you, and your Honda CR-V deserve at Hendrick Honda! We are grateful to have you as a valued customer & look forward to your next visit with us. Take care :) |Caroline McLane | Customer Relations | Hendrick Honda|

October 24, 2023

Bought a new Honda Civic EX over the weekend. Sam, Stefanie, Shane and Tanner were all great in listening to what I really was looking for in a car and in the deal to buy it. They came closest to More

by mikeberlak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher, Sam Anders, Shane Bowles, Stefanie Hornsby
Oct 26, 2023 -

Hendrick Honda responded

Mike, thank you for taking your time to share such helpful feedback with us- At Hendrick Honda, Sam, Shane, Stefanie, Tanner, and our team believe being transparent with our customers is the best way to fulfil your needs & wants while giving you the best deal! We are so pleased to know you enjoyed your experience. Again, thank you for your business, and congratulations on purchasing your brand-new 2024 Honda Civic :) Please don't hesitate to reach out if there's anything additional we can do for you! | Caroline McLane | Customer Relations | Hendrick Honda |

October 24, 2023

Our Sales Consultant Marcus Covington was a very knowledgeable and professional! Loved doing business with him & Hendrick Honda of Charlotte! I would recommend everyone go see Marcus for your next c More

by BSYBEE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Oct 26, 2023 -

Hendrick Honda responded

Thank you for taking the time to recommend us- we are so pleased to know you enjoyed your experience with Marcus and our team at Hendrick Honda. We are grateful for your business & congratulations on your purchase! Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

October 24, 2023

Had a great experience and this is my fourth Honda car I have purchased from hendrick Honda. Marcus was great and I will refer him to everyone. More

by Bobsox15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Oct 26, 2023 -

Hendrick Honda responded

Thank you for taking your time to recommend us- we are so pleased to know you enjoyed your experience with Marcus, and our team at Hendrick Honda. We are grateful to have you as a valued customer & congratulations on your purchase! Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

October 24, 2023

Glen is great! Very nice and helpful! Highly recommend this service center and tech to everyone More

by katie.higgins2
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Oct 26, 2023 -

Hendrick Honda responded

Katie, you can always trust Glen to ensure all your needs are met with the best experience you deserve! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We really appreciate you taking your time to recommend our team & look forward to welcoming you again for a repeat experience :) |Caroline McLane | Customer Relations | Hendrick Honda|

October 24, 2023

Ryan Johnson was not an honest Service Advisor and cannot be trusted. Does not accurately & clearly explain the estimated and actual costs. More

by Xavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Johnson
Nov 03, 2023 -

Hendrick Honda responded

Hi Xavier, I am sorry to hear about your Service experience, and we are very concerned about your feedback at Hendrick Honda. We cannot find your screen name that you reviewed us with in our system. At your earliest convenience, please reach out to my Service Director at 704-552-3392 to determine how to best address your concerns- thank you. Caroline McLane | Customer Relations | Hendrick Honda

October 23, 2023

Don Gunn is an awesome Service Advisor; He goes above and beyond. Excellent customer service and treats you like family.. More

by debbie.keziah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Oct 25, 2023 -

Hendrick Honda responded

Debbie, we truly appreciate your positive recommendation- your overall satisfaction is always Don, and our team's top priority at your every visit to Hendrick Honda. We are grateful to have you as a valued customer. Please don't hesitate to reach out if there's anything additional we can do for you :) Caroline McLane | Customer Relations | Hendrick Honda

October 22, 2023

Probably the better car dealership experience I've had. Most are high stress and push to sell, but this dealership and its employees are top notch. I worked with Colby and Tanner. I was able to get my car More

by ncwillus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher, Stefanie Hornsby, Colby Colson
Oct 25, 2023 -

Hendrick Honda responded

We really appreciate your kind feedback; thank you so much for sharing! Although our team strives to do the unexpected, you can always expect just that truly helpful experience with Tanner, Stefanie, Colby, and our team at Hendrick Honda. Again, thank you for your business, and congratulations on purchasing your new Subaru :) Please let us know if there is anything else we can do for you; we are more than happy to help! |Caroline McLane | Customer Relations | Hendrick Honda|

October 21, 2023

Melissa Evans with Hendrick Honda in Charlotte NC was phenomenal! I’ve bought several vehicles from several dealers and never had anyone be as detailed, honest, and quick to respond to any questions or c More

by trudy.mae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Oct 25, 2023 -

Hendrick Honda responded

Trudy, even though this is your first experience with us- you can always trust Melissa & our team to ensure a lifetime of just that above & beyond customer service that you deserve at Hendrick Honda! We really appreciate your kind recommendation. Please let us know if there is anything else we can do for you; we are more than happy to help :) |Caroline McLane | Customer Relations | Hendrick Honda|

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