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Hendrick Honda
Charlotte, NC
3,456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 10, 2022
I went in for a Honda Civic condenser fix under the 10 year warranty after it was diagnosed by two other auto shops. Both encouraged me to get the fix done under warranty instead of paying the high bill. year warranty after it was diagnosed by two other auto shops. Both encouraged me to get the fix done under warranty instead of paying the high bill. The attendant immediately dismissed this claim and said the tech noticed a compressor problem. I mentioned the diagnosis by the other shops again and the attendant confirms the condenser was also faulty but I would need both parts fixed. I pushed forward with only the warrant repair knowing I could be back to fix the compressor, I just wanted to test the AC after the warranty repair first. Before check out I was told I had to pay the diagnostic fee even though I was doing a warranty repair. I checked out with a different attendant because the original one was at lunch. The check out sheet mentioned NOTHING about a compressor being broken and I never signed anything saying I declined the compressor repair. The new attendant didn’t even mention me paying the diagnostic cost. This dealership will hassle you and avoid warranty repairs at all cost. Stick to your guns when dealing with these folks as they don’t care for you, just your wallet. More
by Jr
Employees Worked With
didn’t get the name
March 10, 2022
Very clean, up-to-date and respectful of our time. Dealer was willing to process paperwork for a new sale to expedite my wife going to a furneral. Dealer was willing to process paperwork for a new sale to expedite my wife going to a furneral. More
by dbailey433
Employees Worked With
Brad Thompson, Cadiah gilliland
March 09, 2022
Very professional with a great atmosphere. The staff was above and beyond great, would recommend going to anyone looking for a new car The staff was above and beyond great, would recommend going to anyone looking for a new car More
by ovedavitia75
Employees Worked With
Lorenzo Sanchez
March 08, 2022
Pleasant experience everyone was helpful, knowledgeable and courteous. I had worked in the past with American Honda up north and appreciated the care and expertise extended to me. i would absolutely recomm and courteous. I had worked in the past with American Honda up north and appreciated the care and expertise extended to me. i would absolutely recommend the dealership to friends and family. More
by rfwconsulting
Employees Worked With
Nate Pearson, Christopher Robinson
March 08, 2022
I have purchased 3 vehicles at this dealership in the last 15 years and always had the vehicles serviced there . I have yet to have anything but excellent service. last 15 years and always had the vehicles serviced there . I have yet to have anything but excellent service. More
by Tarheel4evr
Employees Worked With
Dan Cannon
March 07, 2022
The manager Dorian and the salesman Kenny worked hard to close this deal everything was perfect and all guys given to me total confidence to move forward and close the deal I am definitely changed my Honda close this deal everything was perfect and all guys given to me total confidence to move forward and close the deal I am definitely changed my Honda dealer for this team … thanks for all… 👍🏻✅👏🏻👏🏻👏🏻👏🏻👏🏻 More
by Arnaldo
Employees Worked With
Dorian Gordon, Kenny Rincon
March 06, 2022
The staff at Hendrick Honda (from purchase to follow up maintenance) are professional, courteous, and knowledgeable. Each time we take our cars in for maintenance, they make sure our service has been done maintenance) are professional, courteous, and knowledgeable. Each time we take our cars in for maintenance, they make sure our service has been done accurately and on time! More
by Thepilefamily
Employees Worked With
Melissa Evans, Don Gunn
March 04, 2022
bought my 13th car from Hendrick Honda in charlotte great sales department .Ken Hill made it easy and quick. service department is always on point fast reliable service every time . great place sales department .Ken Hill made it easy and quick. service department is always on point fast reliable service every time . great place More
by spa0511
Employees Worked With
Ken Hill
