
Hendrick Honda
Charlotte, NC
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Service advisor was knowledgeable, professional, and did not try to oversell services. The department conducted the service in less time than their estimate and provided a complimentary car wash. not try to oversell services. The department conducted the service in less time than their estimate and provided a complimentary car wash. More
It was a pleasure dealing with Mr. Lopez and his associates. I found them to be very patient in answering my questions where they took the time to explain and at the same time being very courteous a associates. I found them to be very patient in answering my questions where they took the time to explain and at the same time being very courteous and professional. I would surely recommend anyone to Hendrick Honda if the ever the need arise. especially to Mr. Lopez. Thank You More
All matters related to the repair on my Honda were done with expedience and professionalism. Work was completed within the time frame discussed by the rep at Honda. I would recommend this service center to with expedience and professionalism. Work was completed within the time frame discussed by the rep at Honda. I would recommend this service center to anyone. More
Excellent job from the reception to the car delivery. Only disappointed that I bought the service plan when I bought the car and on the previous service was informed that I have one more as st delivery. Only disappointed that I bought the service plan when I bought the car and on the previous service was informed that I have one more as stated in the contract. After the service this time it was informed that I have no more services from the original contract. Or it was a wrong information on the previous service or the records didn't show this last service. More
My experience with Hendrick Honda was amazing. I went in late Friday evening worked the Jalon Carmichael for Sales and Brad Thompson for finance. Jalon called early Saturday morning stating to come pick up late Friday evening worked the Jalon Carmichael for Sales and Brad Thompson for finance. Jalon called early Saturday morning stating to come pick up my vehicle. That was the fastest purchase of a vehicle I've ever done. I am happy to be apart of the Hendrick family once again and always the Honda family. Excellent Customer Service for both Jalon and Brad. If you're ever in need of a vehicle make sure to ask for Jalon and Brad. More
Great people and completely beat down car wash. It is a shame for Hendrick Honda to sell new cars and let ruin them so quickly after with their car wash which barely works already but scratches paint perfe shame for Hendrick Honda to sell new cars and let ruin them so quickly after with their car wash which barely works already but scratches paint perfectly. More
Had my state inspection and oil change. Jeffery Smith very nice, done in good time. Dennis Sanford, whom I have been with for years, was not in. I have nothing but great things to say about Dennis, alw very nice, done in good time. Dennis Sanford, whom I have been with for years, was not in. I have nothing but great things to say about Dennis, always so friendly and accommodating. More