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Hendrick Honda

Charlotte, NC

4.9
2,917 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 2,917 reviews

August 24, 2020

Really great job by Justin. Was able to answer all of my questions to ensure that we are having the car serviced for what needed to be done and nothing in excess or would be unnecessary. Great job More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin , Dennis Sanford
Aug 31, 2020 -

Hendrick Honda responded

W really appreciate your positive review! Justin will be so happy to hear about your kind words! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 24, 2020

Hendrick Honda (Charlotte, NC) service department is top notch. They have never failed to exceed my expectations. Although I usually deal with Jeffrey Smith, who is great in his own right), the last visit I More

by JimK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Aug 31, 2020 -

Hendrick Honda responded

We really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 24, 2020

As always Andrea help me getting my car ready for inspection and also address any potential issues before they become a mayor repair. I like I can count on Hendrick for experienced technicians and tu More

by medina.rodo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya
Aug 31, 2020 -

Hendrick Honda responded

We really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 23, 2020

Thank you to Melissa Evans and the Hendrick Honda team for helping our daughter get into a new vehicle! She loves her new ride. We love working with Melissa, she is a great! More

by Bhunt80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
August 21, 2020

The people at Hendrick Honda were great. Chris Robinson helped me with the purchase of my 2020 Honda Civic Si. It was a smooth transaction and he got me in and out. It was a great experience. More

by Charnelle
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Aug 31, 2020 -

Hendrick Honda responded

Charnelle, we really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 21, 2020

Troy Rivens is the reason I bought a second accord from you!! Jeffrey Robinson. I may return to buy another car in the future at Hendrick Honda More

by Paint2please
Recommend Dealer
Yes
Employees Worked With
Stewart Abbott, Troy Rivens
Aug 24, 2020 -

Hendrick Honda responded

Thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 18, 2020

Very disappointed that the service department took advantage of a 65 yr old woman for services that were around $160 to flush the break fluid. The Honda Certified mechanic i used for my 19 yr old Acc More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I honestly dont' remember the guys name
Aug 24, 2020 -

Hendrick Honda responded

Thanks for taking the time to review us. Our goal is always top customer service and I am sorry you feel disappointed after coming to the dealership. I understand you spoke to a third party but as a Honda dealer, we follow Honda suggested maintenance which recommends brake fluid change every 3 years. We would to earn your business and trust again. Please let us know if there is anything we might be able to help you with in the future. I Melanie Colombo I Customer Relations I Hendrick Honda

August 18, 2020

It was great getting my oil changed there doing pandemic..,, Not to long wait time Thank goodness, their all wearing masks for my protection. I will be back. More

by allan.kluttz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan,Johnson
August 18, 2020

I never take my car anywhere else for service. Customer service and repair service is top notch! The waiting area is very nice and relaxing. More

by Jamie J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cannon, Dennis Sanford, Rick Clark
Aug 31, 2020 -

Hendrick Honda responded

Jamie, we really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 17, 2020

As always, the service is prompt, informative, and friendly. I visit this dealership for all my service needs and will continue to do so. I highly recommend them. More

by Fort Mill Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Moreno
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