
Hendrick Honda
Charlotte, NC
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CARLOS COYLE is exceptional at what he does. He made me feel extremely comfortable by candidly answering all my zillion questions, following up on every little detail, educating me on all I needed to know feel extremely comfortable by candidly answering all my zillion questions, following up on every little detail, educating me on all I needed to know about how to use it, and followed up multiple times to make sure I was happy. His exceptional service and care for me as a customer went far behind the sale. Carlos truly cares about his customers being happy with their purchase and my husband and I appreciate the above and beyond service. This was our 4th Honda and we will continue to buy Hondas. I will always come back to Carlos when it’s time for my next Honda AND recommend him to anybody shopping for a car. I am always happy with my experience at Hendrick Honda and Carlos is the best in the bunch! More
Everyone I dealt with was so very patient and helpful in my search for the best fit for me and the model car that I should buy. my search for the best fit for me and the model car that I should buy. More
Lorenzo Sanchez provided a service for my soul and found me my dream car! He was very personable and patient as he walked me through the easy buying process! me my dream car! He was very personable and patient as he walked me through the easy buying process! More
Excellent and thorough service always!!! I’m totally clueless with vehicle maintenance except the he basics, wash, has up and aware of dashboard warnings. Everything is always explained to me and if I d clueless with vehicle maintenance except the he basics, wash, has up and aware of dashboard warnings. Everything is always explained to me and if I don’t know how to use or operate something I can usually get a crash course or 101. More
Extremely excellent and thorough taking care and making sure all is well with my car. Since I live in SC and there isn’t any protocol for making sure the car is safe. sure all is well with my car. Since I live in SC and there isn’t any protocol for making sure the car is safe. More
Really enjoyed my experience with the Hendrick Honda team. I already knew the vehicle that I wanted. Omar was my sales rep and he did great at acknowledging the vehicle I went to see. Didn't try to sell team. I already knew the vehicle that I wanted. Omar was my sales rep and he did great at acknowledging the vehicle I went to see. Didn't try to sell me something else. Showed me the vehicle and the updated options that it came with compared to previous models. Took it for a spin with the family to make sure we all were happy with it. Joe did our financing. He looked for the best rates for us. Suggested the best option. Presented add ons that he thought would be beneficial to our vehicle and family needs. We ended up with a 2012 Odyssey with an extended warranty and 6 oil changes at the monthly payments that fit our budget. Extremely satisfied working with this team. More
I had a great experience with CARTER in the pre-owned sales department. Even though I was not ready to purchase yet, he was very helpful and patient with me. They have a great selection of inventory and sales department. Even though I was not ready to purchase yet, he was very helpful and patient with me. They have a great selection of inventory and a nice clean facility. When I'm ready to purchase my next car ,it will be from Carter at Hendrick Honda. More