
Hendrick Honda
Charlotte, NC
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Great customer service, and friendly staff. Good waiting area/lobby if I have to wait while they service my vehicle. Explain to make issues in simple terms. area/lobby if I have to wait while they service my vehicle. Explain to make issues in simple terms. More
This was my second car purchase with Tanner. He was soo patient with me and made sure I tested several different cars so I could see what I liked and didn't like. I finally decided on a new 2021 Honda Civi patient with me and made sure I tested several different cars so I could see what I liked and didn't like. I finally decided on a new 2021 Honda Civic EX and when I asked if I could get one in Aegean Blue, he found me one at another dealership and had it sent to Hendrick Honda. Lane in Finance helped me keep my payment where I wanted it and explained their service warranty options well. Thank you so much Hendrick Honda. More
Easy internet communication and sale. Quick delivery and friendly knowledgeable sales associate. Paperwork process fast and efficient. This is second vehicle I purchased from them. friendly knowledgeable sales associate. Paperwork process fast and efficient. This is second vehicle I purchased from them. More
Our car buying experience was a good one. Raj Popli was very knowledgeable, informative, helpful and patient! We are very pleased with our new Honda Pilot! Didn’t find Raj Popli listed in salesmen!! very knowledgeable, informative, helpful and patient! We are very pleased with our new Honda Pilot! Didn’t find Raj Popli listed in salesmen!! More
Besides loving the car, I had an outstanding experience with purchasing the vehicle from customer service, friendly but professional staff in all phases the purchase. with purchasing the vehicle from customer service, friendly but professional staff in all phases the purchase. More
The total experience with Kenny Rincon and Joe Gamati at Hendrick Honda was excellent!! Straight faced communications, courtesy and NO GAMES. I am an experienced commercial real estate salesperson, investor Hendrick Honda was excellent!! Straight faced communications, courtesy and NO GAMES. I am an experienced commercial real estate salesperson, investor and developer and I have no time for "sales techniques" that are geared around pressure and emotion. This was a factual negotiation, and Hesham "Joe" Gamati showed great professionalism and skill in working out an aggressive loan rate for me by negotiating with 5 different lenders. I'm impressed and look forward to being a Hendrick customer for many years. Alan Marshall/Charlotte NC More
This service was a great experience and we felt the work was exceptional. Had inspection done in addition to regular service. All was done timely. was exceptional. Had inspection done in addition to regular service. All was done timely. More
I worked with Ryan Johnson in the Service Department. He was up front with everything and told me ahead of time what everything would cost. I was pleasantly surprised when he came back and told me what the was up front with everything and told me ahead of time what everything would cost. I was pleasantly surprised when he came back and told me what the problem was and that it was much less than what I was expecting to pay! I really appreciate the honest and efficient service they provided me. When I told a friend that I was bringing my car in to the dealer for service he told me that I was crazy and that they would charge me an arm and a leg. When I came home and told him what the problem was and how much it cost, he was as astonished as I was! This time the dealer demonstrated an extensive knowledge of their vehicles and how to make the repair according to factory specs. Great job! More