
Hendrick Honda
Charlotte, NC
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This service was a great experience and we felt the work was exceptional. Had inspection done in addition to regular service. All was done timely. was exceptional. Had inspection done in addition to regular service. All was done timely. More
I worked with Ryan Johnson in the Service Department. He was up front with everything and told me ahead of time what everything would cost. I was pleasantly surprised when he came back and told me what the was up front with everything and told me ahead of time what everything would cost. I was pleasantly surprised when he came back and told me what the problem was and that it was much less than what I was expecting to pay! I really appreciate the honest and efficient service they provided me. When I told a friend that I was bringing my car in to the dealer for service he told me that I was crazy and that they would charge me an arm and a leg. When I came home and told him what the problem was and how much it cost, he was as astonished as I was! This time the dealer demonstrated an extensive knowledge of their vehicles and how to make the repair according to factory specs. Great job! More
When our tires were rotated too much air was put in them. The tire pressure warning came on within ten miles. We stopped at NTB to have them checked. We had to drive back to Hendrick’s the next day to have The tire pressure warning came on within ten miles. We stopped at NTB to have them checked. We had to drive back to Hendrick’s the next day to have it reset. Fifty minute drive each way. NOT happy! Also, left two messages which were not returned! More
Bought a used Honda Crosstour with the help of Tanner. It was a great experience, start to finish, and I would recommend their services to friends. was a great experience, start to finish, and I would recommend their services to friends. More
Hendrick came through for me in a time pressed situation and I am extremely grateful that they could accommodate me and squeeze me in for an oil change on a very busy day for them. Thank you so much from a and I am extremely grateful that they could accommodate me and squeeze me in for an oil change on a very busy day for them. Thank you so much from a long-time Honda owner! More
I always receive excellent service. Andrea makes sure that I am well taken care of. I would highly recommend Hendrick Honda to anyone looking for a new car or service for their car. that I am well taken care of. I would highly recommend Hendrick Honda to anyone looking for a new car or service for their car. More
We are always treated with respect at Hendrick Honda. That is why we continue to have our pilot serviced there. The technicians are well trained and we are confident that they will perform the necessary That is why we continue to have our pilot serviced there. The technicians are well trained and we are confident that they will perform the necessary work to keep us safely on the road. More
Hendricks has a very responsive, friendly service team. All services and pricing were discussed up front. The customer waiting area is the best I've seen. All services and pricing were discussed up front. The customer waiting area is the best I've seen. More
I work with Jeffery Smith in the service center. Highly recommend him as your service advisor. He is very attentive and always follow through on his promises. recommend him as your service advisor. He is very attentive and always follow through on his promises. More
Awesome customer service. We drove 7 hours to purchase our 4th honda from hendrick honda and melissa evans was great as usual. She has helped us every time our 4th honda from hendrick honda and melissa evans was great as usual. She has helped us every time More