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Hendrick Honda

Charlotte, NC

4.9
3,494 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,494 reviews

July 26, 2021

This service was a great experience and we felt the work was exceptional. Had inspection done in addition to regular service. All was done timely. More

by Carforn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Aug 24, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 23, 2021

I worked with Ryan Johnson in the Service Department. He was up front with everything and told me ahead of time what everything would cost. I was pleasantly surprised when he came back and told me what the More

by knotz.realty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
Aug 24, 2021 -

Hendrick Honda responded

Thank you for sharing your positive experience at our dealership with Ryan! I am glad that we were able to fix your problem and provide such top tier service! Let your friends know we'll be happy to help them out as well :) Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 20, 2021

When our tires were rotated too much air was put in them. The tire pressure warning came on within ten miles. We stopped at NTB to have them checked. We had to drive back to Hendrick’s the next day to have More

by Hapsmith16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrianna
Aug 16, 2021 -

Hendrick Honda responded

Hi there! So sorry about your experience at our dealership. When you get a chance, can you send me an email to melanie.colombo@hendrickauto.com? I'd like to get a bit more information about your visit. I Melanie Colombo I Customer Relations I Hendrick Honda

Aug 17, 2021 -

Hapsmith16 responded

I don’t know what else to tell you.

July 19, 2021

Bought a used Honda Crosstour with the help of Tanner. It was a great experience, start to finish, and I would recommend their services to friends. More

by John Teeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher
Aug 24, 2021 -

Hendrick Honda responded

Thanks John! Tanner is such an important part of our team and I am glad that he was able to provide such great service. Thank you so much for taking the time to review us and please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

Aug 24, 2021 -

John Teeter responded

Hi Melanie. I believe it, as he continually assisted me over the past month, because my license plate went to my old address & I had trouble locating it. He was super immediate, and contacted me several times, until everything was solved. A real class act! John

July 19, 2021

Hendrick came through for me in a time pressed situation and I am extremely grateful that they could accommodate me and squeeze me in for an oil change on a very busy day for them. Thank you so much from a More

by ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Aug 24, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us, Ram! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 19, 2021

I always receive excellent service. Andrea makes sure that I am well taken care of. I would highly recommend Hendrick Honda to anyone looking for a new car or service for their car. More

by judyccarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Aug 24, 2021 -

Hendrick Honda responded

Judy, thank you so much for taking the time to review us. Andrea is great and I am glad that she was able to help you out. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 19, 2021

We are always treated with respect at Hendrick Honda. That is why we continue to have our pilot serviced there. The technicians are well trained and we are confident that they will perform the necessary More

by Koper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Aug 24, 2021 -

Hendrick Honda responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

Aug 26, 2021 -

Koper responded

We feel confident that Hendrick Honda will continue to service our Pilot to our satisfaction.

July 16, 2021

Hendricks has a very responsive, friendly service team. All services and pricing were discussed up front. The customer waiting area is the best I've seen. More

by jeanjacket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya
Jul 22, 2021 -

Hendrick Honda responded

Thank you for sharing your positive experience! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 15, 2021

I work with Jeffery Smith in the service center. Highly recommend him as your service advisor. He is very attentive and always follow through on his promises. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Jul 22, 2021 -

Hendrick Honda responded

Thank you for sharing your positive experience! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 14, 2021

Awesome customer service. We drove 7 hours to purchase our 4th honda from hendrick honda and melissa evans was great as usual. She has helped us every time More

by Honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Jul 22, 2021 -

Hendrick Honda responded

Wow, this is such high praise! I am glad to hear that Melissa was able to continue providing that top tier service we aim for. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

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