
Hendrick Honda
Charlotte, NC
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Bought a used Honda Crosstour with the help of Tanner. It was a great experience, start to finish, and I would recommend their services to friends. was a great experience, start to finish, and I would recommend their services to friends. More
We are always treated with respect at Hendrick Honda. That is why we continue to have our pilot serviced there. The technicians are well trained and we are confident that they will perform the necessary That is why we continue to have our pilot serviced there. The technicians are well trained and we are confident that they will perform the necessary work to keep us safely on the road. More
Hendricks has a very responsive, friendly service team. All services and pricing were discussed up front. The customer waiting area is the best I've seen. All services and pricing were discussed up front. The customer waiting area is the best I've seen. More
I work with Jeffery Smith in the service center. Highly recommend him as your service advisor. He is very attentive and always follow through on his promises. recommend him as your service advisor. He is very attentive and always follow through on his promises. More
Excellent service. Prompt and professional. Hendrick is the only place I trust for my Pilot. I would not hesitate to recommend them to anyone, end the only place I trust for my Pilot. I would not hesitate to recommend them to anyone, end More
Awesome customer service. We drove 7 hours to purchase our 4th honda from hendrick honda and melissa evans was great as usual. She has helped us every time our 4th honda from hendrick honda and melissa evans was great as usual. She has helped us every time More
Best car buying experience ever!No games, add-ons or Best car buying experience ever! No games, add-ons or wasting of my time. Thanks Melissa Evans......you are the best! Will definitely return here f Best car buying experience ever! No games, add-ons or wasting of my time. Thanks Melissa Evans......you are the best! Will definitely return here for future needs. More
Very good experience. Will have them service my vehicle always. I used to do my own oil changes but age is now preventing me from doing them. I have now found a good place to take my vehicle. always. I used to do my own oil changes but age is now preventing me from doing them. I have now found a good place to take my vehicle. More
I had a very pleasant experience at Hendrick Honda. Ryan was the technician that I spoke with throughout the entire process. He was professional, courteous and very helpful. I explained what I needed done a was the technician that I spoke with throughout the entire process. He was professional, courteous and very helpful. I explained what I needed done and was given clear pricing, tax included, with no hidden fees. They called me to let me know they were starting work on my car, called me to inform me of additional issues found during their standard vehicle inspection. Ryan clearly stated the issue, what the required resolution would be and cost associated. At the end of the day Ryan again called to let me know work was complete. My vehicle was as clean as when I had brought it in. The only reason I give 4 stars instead of 5 is because I was not informed that they had a loaner program or how it works. You also won't find any details on their website about loaner requirements. For the amount of work I had done and amount of money spent I probably earned a loaner for the day. I dropped my car off the night prior because of this rather than the morning of service. More