
Hendrick Honda
Charlotte, NC
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Great service with a personal touch. Knows both me and my automobile. Bought all my Honda’s from Hendrick and it is the only place I go for service automobile. Bought all my Honda’s from Hendrick and it is the only place I go for service More
I have used Hendrick Honda for a few years now as they have always provided good service which is why I come back. However, this time wasn’t as pleasant. I was in for a 150k mile service and a few other i have always provided good service which is why I come back. However, this time wasn’t as pleasant. I was in for a 150k mile service and a few other items that was lust under $1000. My advisor had asked if I wanted new wipers and I agreed if they were needed. He was pleasant but seemed very nervous and unsure of himself. I figured he was new so not an issue. When I picked up the car he said that they didn’t replace the blades after all as they didn’t stock the ones I had on. No big deal. I paid and went to get my car and noticed that there was a greasy rag under the right wiper arm and that the blade was missing. I went back to tell the advisor but he had left for the day. Luckily, the service manager was nice enough to assist and was apologetic. He replaced the wiper with a new one and I was on my way, When I got home I checked under the hood and the plastic engine cover was setting crooked because all 4 clips that hold it in place we’re gone. They were there before as I had checked the oil the prior week. Also, the service light was still on so my son reset it. Small issues to be sure but enough of them to make me wonder what else was not done or not done correctly? More
All went well. Final sign off paper work could include more info: list out of multipoint inspection items (Honda in N.Y. color coded each item - green to red), qty of oil replaced, etc. Looking forward more info: list out of multipoint inspection items (Honda in N.Y. color coded each item - green to red), qty of oil replaced, etc. Looking forward to years of service and new car purchases with Hendrick. Thanks. More
very disappointed in the service of this dealership i have been a long time customer of hendrick but today they tried to cheat me out of my trade in giving me almost 8k under clean book this is absolutel have been a long time customer of hendrick but today they tried to cheat me out of my trade in giving me almost 8k under clean book this is absolutely crazy i have been offered 34k from other dealers i will never do business with this location if you want your trade stolen and told to go buy somewhere else then this is the place for you thanks stewart for the great advice and i appreciate you sending your sales man to give me the word instead of coming to talk to me yourself like a real dealership manager is supposed to ! More
Adair…. Goes above and beyond. She exactly knew what I wanted and needed. My car is PERFECT. She was ready for every question I had with answers to match them. I love her so much that my sister even got wanted and needed. My car is PERFECT. She was ready for every question I had with answers to match them. I love her so much that my sister even got a car from her, and my sister is a very picky and hard head person. More
Absolutely LOVED my trade/purchase experience at this dealership. Emily Dover was AMAZING. I would highly recommend this dealership to anyone looking to purchase or trade. Ask for Emily!!! dealership. Emily Dover was AMAZING. I would highly recommend this dealership to anyone looking to purchase or trade. Ask for Emily!!! More
Go see Tanner! He has helped me with 2 cars (2017 Accord and 2016 Acura) to date. Along with Tanner, the whole staff is pleasant and fun to deal with. Hendrick Honda on south blvd is by far the best store i and 2016 Acura) to date. Along with Tanner, the whole staff is pleasant and fun to deal with. Hendrick Honda on south blvd is by far the best store in town! More