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Hendrick Honda

Charlotte, NC

4.9
3,504 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,504 reviews

July 06, 2021

Jennifer was great. She told me everything that needed to be done and got me on my way. The car wash was nice too thanks More

by Cbfollak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 15, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 02, 2021

Great service with a personal touch. Knows both me and my automobile. Bought all my Honda’s from Hendrick and it is the only place I go for service More

by FD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burrows, Dan Cannon
Jul 15, 2021 -

Hendrick Honda responded

We really appreciate your positive review! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

July 01, 2021

I have used Hendrick Honda for a few years now as they have always provided good service which is why I come back. However, this time wasn’t as pleasant. I was in for a 150k mile service and a few other i More

by Albertwardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor - Q. Nguyen, Chris Curran
Jul 06, 2021 -

Hendrick Honda responded

So sorry about your experience, Albert! I'll be sure to get your concerns right over to our team. This isn't the kind of service we aim for and would love an opportunity to provide you with top tier service in the future. Please feel free to email me at melaniecolombo@hendrickauto.com if you have nay concerns. I Melanie Colombo I Customer Relations I Hendrick Honda

July 01, 2021

All went well. Final sign off paper work could include more info: list out of multipoint inspection items (Honda in N.Y. color coded each item - green to red), qty of oil replaced, etc. Looking forward More

by jobact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Freedman
Jul 15, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us!. Our paperwork does include a sheet on inspection items that is colour-coded green to red according to the state of the item and information. If you don't think you received this, please feel free to send me an email at melanie.colombo@hendrickauto.com and I will look into it. In the meantime, please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

Jul 15, 2021 -

jobact responded

I did not receive the color coded sheet - I and perhaps the agent just forgot about it? No big deal - will look for it at the next visit! I'm impressed, Melanie, never have I received a response to survey taken. I'm sure I will continue to be with the quality of auto service as well. This is important to me as I am conscientious of the recommended maintenance schedule and loyal to dealer. Thanks again. Joe B.

July 01, 2021

very disappointed in the service of this dealership i have been a long time customer of hendrick but today they tried to cheat me out of my trade in giving me almost 8k under clean book this is absolutel More

by hbeard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stewart Abbott
Jul 22, 2021 -

Hendrick Honda responded

So sorry to hear about your recent experience at our dealership! If you have a moment, can you send me an email at melanie.colombo@hendrickauto.com? I'd like to get a bit of information from you about your visit. In the meantime, please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 01, 2021

Adair was an awesome sales person and she took great care of me as a customer. I would only recommend her at Hendrick Honda. More

by Sharathnair28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Bowles, Adair Griffin
Jul 06, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 30, 2021

Adair…. Goes above and beyond. She exactly knew what I wanted and needed. My car is PERFECT. She was ready for every question I had with answers to match them. I love her so much that my sister even got More

by Kellynguyen1091995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adair Griffin
Jul 06, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Adair is great and I am glad that she was able to provide such a wonderful experience. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 30, 2021

Absolutely LOVED my trade/purchase experience at this dealership. Emily Dover was AMAZING. I would highly recommend this dealership to anyone looking to purchase or trade. Ask for Emily!!! More

by emeryf0315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Dover
Jul 06, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 29, 2021

Car is not making noise that it wasn’t before More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Jul 06, 2021 -

Hendrick Honda responded

Dee, it seems like you may have not had the top tier service we aim for. When you get a chance, can you send me an email to melanie.colombo@hendrickauto.com? I'd like to get a bit more information about your visit. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

June 29, 2021

Go see Tanner! He has helped me with 2 cars (2017 Accord and 2016 Acura) to date. Along with Tanner, the whole staff is pleasant and fun to deal with. Hendrick Honda on south blvd is by far the best store i More

by cmpope10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher
Jul 06, 2021 -

Hendrick Honda responded

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

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